Greetings fellow Eorzean,

We apologize for the inconvenience you have experienced with server congestion on Final Fantasy XIV. Due to the recent release of Endwalker, we are experiencing an extremely high surge in player base which may result in long queue times and possible connection based errors such as 2002. We are aware of this inconvenience and have addressed it in the following Lodestone post:

https://na.finalfantasyxiv.com/lodes...9264ac9f24986f

We appreciate your patience and understanding regarding this matter and ask that you try again at a later time to see if the issue persists along with keeping an eye out on the Lodestone website when further updates will become available. The development team is hard at work on these issues and will address them as soon as possible.

Thank you for visiting the Final Fantasy XIV Technical Support forums!