SE Failed.

[_Dissolution_]

I cannot help but agree. The fanboy attitude doesn't really cut it. It really just sounds ridiculous and silly hearing the defense.

I have a lot of respect for the company. I just recently started but do like the game. I can appreciate the history of the game and the community etc. However continuing to sell copies of the game when you cannot meet the demands is bad business.

A disclaimer should be placed on Steam and the primary store stating that purchasing the game and/or paying a monthly fee does not guarantee that you will have access to the product.

Anyone who plays online games understands patches and maintenance. This is a different category. I can understand the situation and even empathize a bit. However, coming into this after the game has been established this long and walking into 5k queue's, with hours upon hours in queue...getting kicked from the launcher 1/2 the time after hours of waiting. That needs to be addressed to the consumer before they put out the money.

Right at this point I really do feel like this game is checking the boxes for me, however I do feel a ton of regret for buying it. If I had access it would be one thing, but at this point it feels like money wasted. Really hope a solution can even be found. 5k queues with 3+ hour wait times is not a manageable model for a hefty box price and monthly sub.

[Vexander]

I cannot help but agree. The fanboy attitude doesn't really cut it. It really just sounds ridiculous and silly hearing the defense.

To be clear, the defense being that the superconductor shortage makes it impossible for SE to resolve the issue anytime soon? Because I don't see that as silly. To me what is silly is people demanding instant gratification, like a customer at a restaurant demanding a salmon dinner, the restaurant literally having no salmon, and them demanding the restaurant go get more. Then when the chef explains there is a Salmon shortage because of an environmental disaster like an oil spill, that the restaurant literally cannot get any Salmon no matter how much they would be willing to pay for it, the customer continues to demand more Salmon, convinced, somehow, that the chef has it in their power to get more when there isn't any.

Not the best analogy, I know.

[Ranhansha]

To be clear, the defense being that the superconductor shortage makes it impossible for SE to resolve the issue anytime soon? Because I don't see that as silly. To me what is silly is people demanding instant gratification, like a customer at a restaurant demanding a salmon dinner, the restaurant literally having no salmon, and them demanding the restaurant go get more. Then when the chef explains there is a Salmon shortage because of an environmental disaster like an oil spill, that the restaurant literally cannot get any Salmon no matter how much they would be willing to pay for it, the customer continues to demand more Salmon, convinced, somehow, that the chef has it in their power to get more when there isn't any.

Not the best analogy, I know.

Then why did the restaurant sell salmon and why is he still advertising salmon? Why is he still charging the customers for queuing up for salmon? And how are other restaurants getting salmon? How come they have had a problem with salmon providers for ages but no one else has?

[Vexander]

Then why did the restaurant sell salmon and why is he still advertising salmon? Why is he still charging the customers for queuing up for salmon? And how are other restaurants getting salmon? How come they have had a problem with salmon providers for ages but no one else has?

The restaurant had always had Salmon on the menu. The problem was having a whole lot more people suddenly coming to the restaurant for salmon.

After that, yeah, the analogy falls apart. That said, SE isn't charging us right now. We've been given 7 free days, and will likely be receiving more. I don't know of any other companies getting new servers, do you?

I'm not an expert on this topic, but everything that is available paints a clear picture. "How are other restaurants getting salmon?" Well they aren't as far as I know. That's kind of why this on-going shortage has been known of since September of last year, no?

(Edit): Also, I feel like an idiot. I just did a google search for a news piece on the shortage. It's semiconductors, not superconductors.

https://hbr.org/2021/02/why-were-in-...uctor-shortage

This right here might be relevant.

In July, a fire at a Japanese factory cut off supplies of special fiberglass used for printed circuit boards. Then in October, a fire at a Japanese plant belonging to Asahi Kasei Microdevices took advanced sensing devices used in automotive and other industries out of circulation. As of late February, the plant was still down.

[oakguy5000]

they shouldn't still be advertising a game that people cannot play. there should be a warning on steam or on the launcher. and the fact that they do not have a plan other than hoping that people that bought their product are so dissatisfied that they stop playing is behavior that I wouldn't even expect from EA.

if they cannot solve this problem with more server room then they need to institute a playtime cap

[Shalvari]

Shouldn't the restaurant stop selling salmon if they can't get provide it to the customer?

[Lenivy]

I love the "suddenly" people migrated to ff14. No sweety, they migrated with asmonbolg and rest of main wow ex fanboys in june. Thats over 5 months ago. SE and "god"yoshi had tons of time to adress future capacity problems.

[Vexander]

I love the "suddenly" people migrated to ff14. No sweety, they migrated with asmonbolg and rest of main wow ex fanboys in june. Thats over 5 months ago. SE and "god"yoshi had tons of time to adress future capacity problems.

You almost make it sound like SE had nothing better to do but STILL couldn't be bothered to add more servers.

In articles about the semiconductor shortage, there are quite a few that state wait-times for chips is as far out as an entire year. In an article I linked either earlier in this thread, or in another, it even stated manufacturers in Japan had been hit hard and cannot produce more right now. That's on top of shipping issues all over the world.

[Nothv13]

I love the "suddenly" people migrated to ff14. No sweety, they migrated with asmonbolg and rest of main wow ex fanboys in june. Thats over 5 months ago. SE and "god"yoshi had tons of time to adress future capacity problems.

No 5 months is not enough. It took my work 6 months to get some crappy servers. Higher end servers like what Sqaure would want for the game was projected to be a year or more, even if we offered to over pay.

[basilbc]

I love the "suddenly" people migrated to ff14. No sweety, they migrated with asmonbolg and rest of main wow ex fanboys in june. Thats over 5 months ago. SE and "god"yoshi had tons of time to adress future capacity problems.

5 months is honestly kinda short for big stuff like server rooms. In a normal situation you could’ve maybe gotten it done, but it would’ve been close.

I do agree that they didn’t communicate this in a clear way. They technically warned everyone but it didn’t sound like this would be as bad as it’s ended up being, imo.