I've seen recently that the 'landing back in the same position is not a guarantee and is more than likely to not hold your place.
The idea that you, the consumer, must continuously baby your connection to the server to be able to log in is frankly silly.
Not everyone can rearrange their day as you have. Keep that in mind. People do not have that luxury.
Now, it can be argued that this is entitlement. But people seem to be forgetting that people are indeed entitled to a service they've paid for.
The analysis of the 2002 error shows that they should be able to fix it, as there's no need for the server to keep disconnecting and then reconnecting every 15 minutes if your connection is healthy and stable. This doesn't require more servers etc., it simply costs them money.
I'm not going to shake pitchforks and demand my money back etc. But looking at these forums, there are certainly many issues that can be fixed without it going back to the shortage.
Sound errors
Crashes
Dx11 Mess ups
All of these have sprung up from Endwalker. This isn't even touching the server, refusing to connect people, or kicking them off.
This would have happened even without the shortage. Their estimated growth of the player base would have still had NA and EU servers at near-total capacity. They knew this before the shortage. More servers should have been added in Shadowbringer on top of the ones we had. It's better to have half-empty servers in waiting than no space at all in the ones you have.
Your kind words aren't helping anyway, including FF14. People seem to forget that Square Enix is billion-dollar cooperation. It exists to make money.
They need to fix the 2002 error, and at the very least, increase the grace period of logging back into the game or retaining your queue by 10 minutes. At least that will calm folks down whose games are crashing, are being kicked by the server, or sound has deteriorated to the point they have to leave.