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  1. #141
    Player
    Krotoan's Avatar
    Join Date
    May 2013
    Posts
    3,591
    Character
    Krotoan Argaviel
    World
    Sargatanas
    Main Class
    Reaper Lv 100
    Quote Originally Posted by basilbc View Post
    Like, in my personal opinion, they are going to have to give players more free time and/or something extra to make up for what’s happened, not because it’s their fault, but because it’s the right thing to do.

    But I’m also not going to lambast a dev team that is probably in full panic mode trying to make this work with what few resources they actually have left.


    Solid take I think.

    Some compensation or consideration seems appropriate at this point. We're well into actual launch and people are just not able to access their characters to play the game they want, when they want for extended periods (lets be honest this isn't going to be fixed within the next few days). There are a lot of reasons why, many of which nobody could really have forseen or prevented, but to preserve goodwill and customer satisfaction it's well within their power (and financially viable) to provide some gametime or a paid item or two for the inconvenience.

    I'd say they're probably scrambling to do whatever they possibly can within reason to fix things and are also planning out and requesting permission for whatever "compensation" they think is appropriate.. likely more game time.
    (0)
    WHERE IS THIS KETTLE EVERYONE KEEPS INTRODUCING ME TO?

  2. #142
    Player
    Yahallo's Avatar
    Join Date
    Nov 2015
    Posts
    343
    Character
    Mana Kurogane
    World
    Gilgamesh
    Main Class
    Dark Knight Lv 90
    Quote Originally Posted by Krotoan View Post
    Solid take I think.

    Some compensation or consideration seems appropriate at this point. We're well into actual launch and people are just not able to access their characters to play the game they want, when they want for extended periods (lets be honest this isn't going to be fixed within the next few days). There are a lot of reasons why, many of which nobody could really have forseen or prevented, but to preserve goodwill and customer satisfaction it's well within their power (and financially viable) to provide some gametime or a paid item or two for the inconvenience.

    I'd say they're probably scrambling to do whatever they possibly can within reason to fix things and are also planning out and requesting permission for whatever "compensation" they think is appropriate.. likely more game time.
    Probably, the announcement with the extra game time was that additional compensation may happen. If the queue times remain as they are, it is likely to occur again.
    (0)

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