If I VPN connection solves your problems then it's not SE's servers and likely not anything they can reprogram or "fix". Their game does not choose its route, the ISPs do and generally not through any pre-determined route just the "best" at the moment. It's something along the route. If it's not their equipment or software they won't do anything about it because they cannot. They can ask and make tickets with whomever handles their connections but unless something can be proven or verified faulty nothing will be done.

Traceroutes will help you identify exactly where the problem lies, but if it's past your own ISPs range there isn't a whole lot YOU can do.


As someone who works for an ISP there are constantly arguments between my company and those we provide service to and it's pretty equal between the times that it's our problem and we're wrong and it's NOT our problem and the customer is wrong. Especially if the problem is something like "oh we're noticing the connection is slower on wednesdays at 2 am if it's rainy". Nobody wants it to be their equipment and nobody wants to send people out to test something before the OTHER side verifies basics like.. say .. power.



BUT... troubleshooting rules again state your problem is the route, not the server since you swapped out the in betweens and it fixed your problem. The server itself does not care where your data has been, just that it gets all of it in a readable form and in the right order.