So the grace that SE earned from giving away 7 free days expires today...

[Cyanyde]

Square itself generally makes bad calls, look at Marvel's Avengers or for something older, Deus EX Mankind Divided. Publisher will be publisher and I definitely think they could have probably prevented plenty of problem situations, be it XIV or not. I sincerely believe XIV does well because Square largely keeps hands off and leaves it to the man who saved the dumpster fire called 1.0, Yoshi P, rather than try to meddle with everything.

I still disagree on the 'They had ample time to put more infrastructure in place', if by that time you mean anywhere in the last year or so.. no. We got something called a pandemic and a chip shortage going on. With Yoshi P having even stated that all of their attempts to acquire additional hardware, 'more infrastructure' as you said, failed, even with them being willing to pay well above market price.

Yes, they saw the massive player influx back in June/July, especially coming along with Asmongold.. but as I just said, even with all hands on deck they were not able to get what they need, and they knew that there was going to be problems as a result.. that's why they warned us well in advance.. because there really wasn't anything more they could do to prevent it from happening.

The ample time for me, was more from the beginning of the game launch. FF14 has seen a steady increase in players over and over, so logic would have dictated they just do a large overhaul say, 5 years ago, and put things in place for the possibility of more players, and also to ensure smooth running throughout. But they chose not to, and increased piecemeal as always if at all, simply because they wanted to save money. Very standard business SOP sadly.
That's all I mean by this, and yes, the chip shortage and the major increase was beyond predictions, but some half decent foresight would have prevented a lot of the issues caused by this, had they just released the funds.
FF14 is a cash cow for Square Enix, and over time has steadily seen an increase in players, as opposed to other MMOs recently.

That's all I mean, just some foresight, which sadly, is very lacking in this era of quarterly reviews and profit margin. Who wants to be the guy who suggest spending a million or so increasing infrastructure for an issue that might not happen (to their thinking), so I do disagree that this was beyond Square Enix control to an extent, sure, it has been a perfect storm of shit worldwide recently, but it doesn't excuse their usual history of just half-assing things, sadly.

[Lanadra]

The ample time for me, was more from the beginning of the game launch. FF14 has seen a steady increase in players over and over, so logic would have dictated they just do a large overhaul say, 5 years ago, and put things in place for the possibility of more players, and also to ensure smooth running throughout. But they chose not to, and increased piecemeal as always if at all, simply because they wanted to save money. Very standard business SOP sadly.
That's all I mean by this, and yes, the chip shortage and the major increase was beyond predictions, but some half decent foresight would have prevented a lot of the issues caused by this, had they just released the funds.
FF14 is a cash cow for Square Enix, and over time has steadily seen an increase in players, as opposed to other MMOs recently.

That's all I mean, just some foresight, which sadly, is very lacking in this era of quarterly reviews and profit margin. Who wants to be the guy who suggest spending a million or so increasing infrastructure for an issue that might not happen (to their thinking), so I do disagree that this was beyond Square Enix control to an extent, sure, it has been a perfect storm of shit worldwide recently, but it doesn't excuse their usual history of just half-assing things, sadly.

In that case I do agree, yes, action years ago would have potentially prevented the current situation. It seems a trend with SE to not give XIV the funding it needs even when Yoshida asks for it. I would hope that might change with what we've seen in the last 7 or so months.. but I rather doubt it.

[Sceros]

Well. When I want to play, I assume queue times always those days. And I can not login in early everyday.
So yes, the server issues do affect me - massively so. When i login at around 12, I wait around 3 hours. When I log in around 13:00 I wait around 4-5 hours. When I want to login in the evening, I can't play. Thing is, I am rather flexible in my shedule due to the nature of my work being: It doesn't matter when I do it, only that I do it. Rather doesn't mean unlimited. I mean I sleep, I have outside appoints as well, so .. yea. I can play quiet a lot once I am through the queue when I did plan right. But the overall enjoyment and accessibility of the game is strongly hampered.

Do I expect some kind of compensation? I .. am not sure. I mean free days are a nice gesture. But overall, the server issues feel very bad. The free days don't feel as if they benefit me at all. So I just wish everything would work again. And for compensation .. I mean how do you make up for lost time? Depending on what you do, the minimum you might get payed for just 20 minutes of time might be the equivalent of 140,-USD. Now depending on the amount of time someone might have waited for, this would already amount to a hefty 5 digit number.

So if people are angry because of waiting .. I think that is fine. Time absolutely is a finite ressource to us and I do personally value time far above money. It is one though that is hard to give back once wasted, but we might ask ourselves, what is wasted time? Posting here? Waiting in queue? Playing Final Fantasy? I would not want to answer this question. But with this, back to the question of compensation: I "true" compensation is not possible. So I'd say we have to make do with whatever sigh of goodwill they come up. And actually they might still surprise us? I mean a few extra days .. that is uninspired and possibly worthless for many. But maybe they come up with something that gets a smile on peoples faces? You never know :-)

[QT_Melon]

The ample time for me, was more from the beginning of the game launch. FF14 has seen a steady increase in players over and over, so logic would have dictated they just do a large overhaul say, 5 years ago, and put things in place for the possibility of more players, and also to ensure smooth running throughout. But they chose not to, and increased piecemeal as always if at all, simply because they wanted to save money. Very standard business SOP sadly.
That's all I mean by this, and yes, the chip shortage and the major increase was beyond predictions, but some half decent foresight would have prevented a lot of the issues caused by this, had they just released the funds.

I know there seems to be an influx of IT experts that recently earned their marks on the field from Reddit University or the Facebook Institute but this still wasn't a preventable situation.

While SE engages in the practice of Technological debt, this can be said the same for many companies, outside this field. Most of the time you do NOT want to mess with something working because you don't know if you'll break something else in the process. There is no point in pre-purchasing equipment that would be outdated in a few years and even more so if you're not gonna use it at that time. From the years I played this game, BD1 has been rather transparent about how they were getting equipment for player growth. I've seen the blogs and interviews. Seen how many people ignore what's given to them or accuse them of outright lying. Which is weird considering how other companies are not as transparent. Not perfect, but still...much better in many ways.

But right now, the major "bug" they have with the game is that too many people want to play it. Once you get in to play it, there isn't any other game breaking design

But it's not just about the chip shortage. It's almost as if people are not accounting for the logistics of moving product as well. Did people not really see the port congestion? That people are now paying quadruple the cost to move product? That the US solution was to charge more storage on backlogged cargo - when the help companies were asking for was more equipment and space related? It wasn't that people didn't want to work - it was that there was so much cargo there's only a certain amount of equipment to move the cargo and the amount of space isn't there warehouses are full.

This also passed along to the airlines as well. Warehousing and logistic companies have to use other spaces or their employee parking is full of containers that will take months to clear out -like well into next summer. Of course, customers are upset - creating a snowball effect and overloading people's emails with demands to move their freight. Now spamming up mailboxes as employees are trying to desperately answer quadruple or more the amount to give them answers.

This is the times we're living in and efficiency would go up if people would follow certain mandates...but I guess people think it's business as usual or are too superstitious to do things that can almost immediately help.

[IckeDerTyp]

It's funny to me how people assume that since they bought x, they have a right to x.

Welcome to advanced capitalism, hope yall enjoy your stay~

Only gonna get worse too ^^

[Sclair0]

But I have had zero issues getting on Zalera even in early access.

Seems only the obviously way overpopulated servers are having these issues still. At this point y'all need to take some responsibility for rolling on those servers, that you knew were overpopulated, when you could have started on the non-congested ones. They even give Road to 70 and 80 buffs for these servers.

This is karma.

And you're level 81. You aren't getting an Endwalker refund unless you want your character/account locked until you get Endwalker again.

I dont think thats really fair when talking about EU servers at least. We only had the one datacentre for the longest time

[Kes13a]

I dont think thats really fair when talking about EU servers at least. We only had the one datacentre for the longest time

and then they split it...causing many complaints from EU users that queue times for roulettes and duties were too long to handle.

[Sclair0]

and then they split it...causing many complaints from EU users that queue times for roulettes and duties were too long to handle.

That doesn't seem relevant to the idea that EU players purposely chose congested worlds and thus karmically deserve the long queues to get into the new expansion. Anyone who joined more than a few years ago had almost no choice world-wise but to pick a congested world.

[lalin]

yeahhh nope it's not funny anymore .... i waited 3 hours and got the 2002 error then another 3:30 hours and again 2002 ???!!!!............ i am ok with queues but this .. no .

[lalin]

and now it's 7k+ queues ahaha ...




>>>>>>>>>EDIT :GOT THE ERROR 3 TIMES TODAY ... yes got 2002 again ..