
Originally Posted by
Nulstat
'Entitled' has several meanings. Just because you are using one definition of it - correctly, might I add - does not negate the simple fact that I'm using another definition of it which happens to also be correct. You are entitled to what you paid for - which is a game currently undergoing a launch where service may be interrupted. You are also entitled to the ability to cancel your subscription, as outlined by the ToS/EULA that you signed to play the game, which is the same ToS/EULA that states pretty clearly that service may be interrupted and you acknowledge this. You signed that, in order to even play the game. If you didn't agree, you were also entitled to a refund of your purchase. You signed the waiver. If you found an interruption of service to be unacceptable, you were given the option well before you logged in to decline, get your money back and go about your day.
You are entitled because you expect differently, in spite of having been given a large amount of warning in both a document that you signed in order to even use the service that you then paid for, as well as the advance warning of the team that while they have done what they could, the servers may still encounter issues because they had an unprecedented amount of people purchase the game and return to play. Remember, the service is active for everyone - including those people who didn't purchase the expansion, but still pay for the game and play the expansion they have. Those people, too, are in the same queues you are. They count, even if they did not pay for Endwalker. You don't have to pay for Endwalker to be part of the surge, and thus you can be very unexpected.
You aren't being respectful, either. You've resorted to name-calling later in the thread, and you posted this thread in a forum that it is not intended for. You are not asking for technical help. You are not offering technical statistics to those who moderate this forum in an effort to help them pinpoint issues, unknown or otherwise. You made your own post about the queues. The queues everyone is aware of, everyone is dealing with, and everyone has to get through. Your thread helps no one. You are entitled to your opinion, and your voice. Your entitlement is in believing, thoroughly, that you are doing a company a service by stating the obvious.
Yes, the prices are far more expensive due to supply and demand, but there are an enormous amount of industries that are impacted by this shortage. Your entitlement is in believing that the company should have shelled out excessive amounts of cash to fix an issue that is not permanent and impacts nothing more than your ability to play a game for a few weeks, while industries responsible for transportation, communication, and basic manufacturing have been struggling since the issue initially began last year, during a global pandemic that saw manufacturing shut down. A pandemic, might I add, that is still ongoing.
Respectfully, your gameplay absolutely takes a backseat to... well, every industry that uses these semiconductors. Your gameplay does not take precedence over machines that are responsible for keeping people alive and well. It doesn't take precedence over the communication industries that need them. It doesn't take precedence over the transportation industries that rely on them. If you think, for even a moment, that the ability to log into a video game at all takes precedence over the ability to monitor someone's beating heart or keep communication alive in critical departments around the world, then you need to understand that you are, in fact, entitled.
So, please. By all means. Keep telling me that this is unacceptable, while understanding that you are trying to tell me that your pretend-y funtimes takes precedence over keeping people alive. Keep telling me that you're not displaying a sense of entitlement. Here, in this thread that you made sure to start yourself instead of putting it in the appropriate forum in a thread where you could get all the agreement that you wanted with all the other people who are all also waiting in the queue and experiencing the exact same completely normal and actually quite expected launch issues that any other MMO would also be experiencing.
I hope you understand, now that I've made sure to really dig into it, why I'm calling you and many others 'entitled.' You believe that you, and your $15, are more important than the fundamental needs of an entire globe - and after last year, I have no patience for people who think far too highly and too much of themselves.
If you were able to allocate your funds directly, maybe. However, your money doesn't just go to the servers. It goes to building maintenance, system maintenance, payroll for an obscene amount of departments, servers, transportation, upgrades, moving costs and more that I cannot find the time to detail - but if any of those departments or things are not paid for, then they do not work. Then you do not get your game. Then you do not have the ability to pay for the game, and thus do not have the game. You are not paying for the servers with $15. You are assisting in paying for everything; mere pennies in the pond comparatively.
As an MMO veteran, I can inform you that this happens with every MMO. New World launched to 20k+ queues. Wildstar? Queues. Guild Wars 2? Queues! World of Warcraft? Queues. Name an MMO, there are queues. The queues here? Smaller than the ones I saw during SB. Why? They upgraded. They didn't upgrade as much as they would have liked because resources were limited, but they upgraded. They have acknowledged that it wasn't enough, they have apologized for the complications due to it, and they are taking the steps to alleviate the issues within their power. They aren't just tacking on more servers that might just also crash - they're actively chasing down the issues causing crashes to stabilize things.
You? You're just waiting in line. This isn't your work. This is comfort, and it is optional. Don't want to wait in line? Then don't - cancel your sub and come back in a few weeks or months. The game will still be here, and the queues will be virtually non-existent. Maybe not gone, but minimal. There's literally an entire internet worth of stuff to do in the meantime.
... you can thank the necessary semi-conductors for that.