Thank you square Enix for acknowledging 2002 and working on a fix

[ReynTime]

I have to wonder why anyone would have even doubted that they were aware of these error codes and working on fixes. Are newcomers just so jaded by Blizzard that they felt like the developers had just completely ignored the problems?

Because the 2002 error wasn't fixed in 8+ years. No one can be blamed for doubting they'd do more than apologize for it.