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  1. #521
    Player
    Nosferotaus04's Avatar
    Join Date
    Jun 2017
    Posts
    5
    Character
    Delryn Darksun
    World
    Cactuar
    Main Class
    Dark Knight Lv 80

    Having issues again today

    Started from 3pm CST till now which is 7:30 CST. Got in a castrum and got back on like 3 times to get booted off again during it on the Aether>Cactaur DC/Server.
    (0)

  2. #522
    Player
    Tessmarin's Avatar
    Join Date
    Jun 2021
    Posts
    18
    Character
    Navi Tsuri
    World
    Hyperion
    Main Class
    Alchemist Lv 90

    Disable XBox App in Win10 and Overlays

    Couple things we did worked to get rid of that error. We disabled the 'out of the box' turned on XBOX app that Windows 10 comes with. It has an overlay that caused issues.

    Also disable any overlays, including Discord.

    And the worst part - we had to install the game on the main drive of the computer.

    After that the errors stopped. Start with the easy stuff obviously.

    Hope that helps.
    (0)

  3. #523
    Player
    Velimirius's Avatar
    Join Date
    Oct 2014
    Posts
    12
    Character
    Velimirius Delnoch
    World
    Odin
    Main Class
    Gladiator Lv 80
    Yesterday on release was fine once i logged in but today i started getting 90002...

    And after getting 90002 and back in queue i get 2002 so back to queue all over again...
    (0)
    Last edited by Velimirius; 12-04-2021 at 08:31 PM.

  4. #524
    Player
    Bonezz's Avatar
    Join Date
    Dec 2021
    Posts
    1
    Character
    Luna Ackerman
    World
    Hyperion
    Main Class
    Red Mage Lv 81
    Getting so tired of having to deal with this error. It's been happening for years literally every single time I come back to this game regardless of where I'm playing the game from or my ISP. Every single time it happens it's when I'm Entering or Exiting a new instance and it kicks me out with a 90002 error message and it just happens completely randomly. Nothing I change stops this from happening.

    There is always packet loss on the 11th to 12th node hope from me going from
    ae-3.r24.asbnva02.us.bb.gin.ntt.net
    to
    ae-2.r24.snjsca04.us.bb.gin.ntt.net
    where my ping also goes from 17MS to 90MS on the same hop which is OUTSIDE OF MY NETWORK.
    (0)

  5. #525
    Player
    Kashou's Avatar
    Join Date
    Sep 2013
    Posts
    36
    Character
    R'obihn Tia
    World
    Brynhildr
    Main Class
    Dark Knight Lv 81
    Tossed out again just now with the same issue on Cactuar

    The issue is compounded tenfold now that you don't even get to keep your position in the game but have to re-queue with 4000 other people every time NTT's servers shit themselves.
    (0)

  6. #526
    Player
    AeroXaia's Avatar
    Join Date
    Feb 2019
    Location
    Gridania
    Posts
    34
    Character
    Aero Renarria
    World
    Ultros
    Main Class
    White Mage Lv 80
    I was having more disconnects when trying to load into a new area (especially crowded) when my HD was going out. It might not be your issue but maybe try a different drive (preferably SSD).
    (0)

  7. #527
    Player
    ValjeanTrevereaux's Avatar
    Join Date
    Dec 2021
    Posts
    1
    Character
    Valjean Trevereaux
    World
    Adamantoise
    Main Class
    Paladin Lv 85
    Quote Originally Posted by vonRavenstein View Post
    Getting lots of DC's again tonight and same as before it seems to again be something wrong with ntt.
    https://i.imgur.com/zoGZf6G.jpg
    What software are you using for this? Other than the 2002 errors in queue, I hadn't really dealt with anything else until today, when I've had a ton of server lag, and both my wife and I have gotten slapped with 90006 errors. Her just walking around an area, me in an Endwalker trial.
    (0)

  8. #528
    Player
    Sakagami's Avatar
    Join Date
    Aug 2014
    Posts
    6
    Character
    Kurisu Makise
    World
    Mateus
    Main Class
    Black Mage Lv 80
    Yep, I'm having it too.

    Some side-affects that always happens when I'm about to get a 90001 disconnect.
    1. I am not able to send or receive new LS, FC, party, and raid chat
    2. I am still able to send and receive /say chat, I assume this work because its handled by the game
    3. During this time, I can play the game normally without any noticeable or obvious lag
    4. I always disconnect within 10m and rarely it has gone up to 20m once or twice
    5. I am always able to get back in immediately not having to wait for my character to timeout, which suggest that the server disconnected me rather than my connection just dropped

    Some speculation,
    1. I noticed this started happening when the data center moved from Montreal, but it could be a coincidence
    2. I suspect I lost connection to a chat server (if that's how they've organized it) and the game disconnects me after realizing I don't have a connection to it, otherwise I can't explain why I can play the game normally for up to 20m and just suddenly disconnect

    EDIT: I should note that this has been an ongoing problem; not due to the EW server congestion. This is not an issue that has just happened, but has been happening since possibly HW.
    (0)
    Last edited by Sakagami; 12-07-2021 at 11:41 AM.

  9. #529
    Moderator Darneltia's Avatar
    Join Date
    Aug 2021
    Posts
    402
    Greetings fellow Eorzean,

    We apologize for the inconvenience you have experienced with server congestion on Final Fantasy XIV. Due to the recent early access period for Endwalker and the upcoming full release, we are experiencing an extremely high surge in player base which may result in long queue times and possible connection based errors. We are aware of this inconvenience and have addressed it in the following Lodestone post:

    https://na.finalfantasyxiv.com/lodes...9cad782363f25b

    We appreciate your patience and understanding regarding this matter.

    Thank you for visiting the Final Fantasy XIV Technical Support forums!
    (0)
    Last edited by Darneltia; 12-07-2021 at 11:38 AM.

  10. #530
    Player
    Gingerilla's Avatar
    Join Date
    Dec 2021
    Posts
    1
    Character
    Eoalia Tezolo
    World
    Siren
    Main Class
    Summoner Lv 75
    Quote Originally Posted by Darneltia View Post
    Greetings fellow Eorzean,

    We apologize for the inconvenience you have experienced with server congestion on Final Fantasy XIV. Due to the recent early access period for Endwalker and the upcoming full release, we are experiencing an extremely high surge in player base which may result in long queue times and possible connection based errors. We are aware of this inconvenience and have addressed it in the following Lodestone post:

    https://na.finalfantasyxiv.com/lodes...9cad782363f25b

    We appreciate your patience and understanding regarding this matter.

    Thank you for visiting the Final Fantasy XIV Technical Support forums!
    Hi Darneltia,

    The URL no longer works.

    Ever in queue,

    Gingerilla
    (0)

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