IT folks, realistically what can SE do to alleviate the current situation?

[Matrinka]

They could have upgraded their infrastructure in advance, or subbed it out to AWS or Azure. If they used AWS or Azure they literally could have deployed more servers / resources with a minimal amount of mouse clicks. The incompetence of the current situation is staggering when it could have and should have been preemptively mitigated when they knew full and well they had hordes of new players.

Genuinely curious, no sarcasm, but which part of the SE team do you think is guilty of doing this? Business side, Yoshi-P, dev. team, or some other party I just don't know enough to mention?

Now, I know this game is paying SE's bills. It is vital to keep it running properly and keeping the user-base happy and paying. That alone makes me think this is just a combination of getting too popular at a time when the way things work violently shifted. No one (and everyone interested) is to blame... but it certainly stings when seeing advertisements for the game enticing even more people to sign up for the madness. There aren't enough resources for the current base they had, but they're trying to add more into the pool despite the water turning yellow.

[Razed]

Genuinely curious, no sarcasm, but which part of the SE team do you think is guilty of doing this? Business side, Yoshi-P, dev. team, or some other party I just don't know enough to mention?

I don't think it has anything to do at all with Yoshi-P or the dev team, they aren't the ones dealing with the engineering side of the business. To be honest I'm probably being way too harsh with saying it's incompetence, but they are behind the times. It works, until it doesn't in their case. It didn't have to get it where it doesn't work. They definitely should be moving everything to the cloud even if its their own personal datacenter fulfilling their cloud needs where they can spin up virtual assets but personally they probably aught to be farming everything network and server side to a company that specifically deals with offering cloud solutions like AWS (Amazon) or Azure (Microsoft), or somewhere else.