IT folks, realistically what can SE do to alleviate the current situation?

[Morphiana]

If this were you, in your work place what would you advise they do?

What are some constructive criticisms you have of the current situation?

[Necrotica]

Have players enter death arenas at the que screen for the right to play the rest of the game.

[Zankar]

Save peoples spots in queue for longer then 2 seconds

[Eli85]

In short: they should have bit the bullet and at the very least upgraded the login server. The queues, while bad, are expected from any expansion. But what is really disheartening is sitting in a queue for a few hours, getting 2002'd, and by the time you get back in you're at the back of the queue. That is the unacceptable part of all this, and the company needed to spend the money so paying customers wouldn't be in this mess.

[Mialee]

Now it’s too late they should have limited their subscriber count to go with their servers capacity

[Ibage]

Now it’s too late they should have limited their subscriber count to go with their servers capacity

No, they have the capital to upgrade the servers and change how the login system works. They have more than enough resources to keep up with business expansion. Limiting sub count is counter productive to business. Expanding operations isn't.

[Hasrat]

Better question: Do people actually think there are steps that can be taken right now that they are not already taking? Folks really think devs are just sitting back laughing at all the frustration? Just ignoring the problem until it goes away?

Too many people asking "why aren't they doing [x]?" and not enough questioning "what makes you think they're doing nothing?"

[Blindheart]

Nothing, absolutely nothing. Delaying the release to wait for new hardware would have $@&&! Even more people off. Even with a bunch of new hardware once everything is “back to normal” there will just be lots of excess idle hardware because this type of situation only happens at a games release. They cant easily reprogam the game to work on other infrastructure that could just be rented. Would be more unstable if they did. We have the best solution. The game is out. Eventually people will finish and stop playing as heavily again and more people will get in. If there were queue problems this severe a month ago then we could determine other options, but even then they alreadg have plans to expand and release new data centers but they are stuck because of world evens and cost.

As my group at work calls it, this is a “wait longer” fix.

[Zabuza]

Better question: Do people actually think there are steps that can be taken right now that they are not already taking? Folks really think devs are just sitting back laughing at all the frustration? Just ignoring the problem until it goes away?

Too many people asking "why aren't they doing [x]?" and not enough questioning "what makes you think they're doing nothing?"

No, clearly they are sitting back munching on popcorn as they watch us plebs suffer. Why aren't they making additional servers appear from thin air? I want it now!

[Morphiana]

Better question: Do people actually think there are steps that can be taken right now that they are not already taking? Folks really think devs are just sitting back laughing at all the frustration? Just ignoring the problem until it goes away?

Even if they're taking all the steps necessary it's still interesting to hear from those within the industry to help give the rest of us a better idea of what SE can do (or is doing) about it, if anything.