Imagine buying a new game a not being able to make a character on any server!!

[lisaa]

Are you people insane?

SE shouldn’t let people pay for a subscription if it’s impossible for those players to CREATE THEIR FIRST CHARACTER.

What do you want them to do? At this point it's not possible to increase capacity anymore. You can only ask for a refund

[Ozzmal]

What do you want them to do? At this point it's not possible to increase capacity anymore. You can only ask for a refund

If new players cant create their first character, they need to stop selling copies of the game. Like immediately. Imagine buying the game for the first time and not being able to create your first character? No reasonable customer would ever understand that. It leaves a terrible first impression, which is a shame considering how amazing this game is.

Now us? With the queue times? thats completely different. We play the game, we were warned. I think most players going into this expected atleast some difficulties with launch.