Quote Originally Posted by MsQi View Post
If you are expecting someone on the forums to address complaints as they happen, it's not gonna happen. They don't do that. People like that are not very helpful anyways as they can't say anything until they hear from someone above. All you get is repeats of "we're aware of the problem and are working on it." What more do you want them to say that hasn't already been said? The issue is easily explained but it won't be easily fixed. Congestion will gradually die down in the coming weeks, probably long before they can make any long term repairs. If you want money or some other reparation you are better off trying customer support. They don't hand out refunds on the forums.
Nah. But a little "We are aware of the connection and queue problems and our team is doing all they can to ensure that you are able to enjoy the game as soon as possible" goes a long way, pal. Customer service 101.