This launch is a mess.

[ApeKing]

it's not like you paid for the early access, that was over and above the expansion cost you paid.

Then why did I pre-order

And if cant even play at ALL why am I paying for a subscription?

[FelixFujiwara]

Yeah, i don't get it either.
They needed to add more and better servers for years, but they didnt do something about it. They only tried when a certain hype wave earlier this year hit, but it was obviously too late by then...

Very disappointed, even know they can handle things differently, but they rather have outdated queue systems...

[Sacrilegion]

This! they don't get brownie points just because its launch, some issues are understandable though. But we are paying a sub for a game that tries to pull free to play level nonsense that should of never flew. Not being able to login is a critical fail for ANY live service game, no excuses. Silence says they don't care.

[Freki42]

Then why did I pre-order

And if cant even play at ALL why am I paying for a subscription?

if you pay 14.99 a month subscription, one 24 hour period is only costing you 50 cents. (I've already done the math before) Now you pay a subscription for update/repair of the equipment and maintenance of the game. you pre-ordered it so you wouldn't have to worry about paying for it later. but did you NOT get your earring that gave you 30% exp in combat till level 80??? how about the minion? i mean for the cost of $40 which is the normal price of the expansion you got freebies and you complain when everyone tries to play and you don't? your aren't the only one that can't play off hand, but if your argument is about money then you should look closer at what you would pay for it without the pre-order and if you truly should play this game because the sub is too much.

[ApeKing]

if you pay 14.99 a month subscription, one 24 hour period is only costing you 50 cents. (I've already done the math before) Now you pay a subscription for update/repair of the equipment and maintenance of the game. you pre-ordered it so you wouldn't have to worry about paying for it later. but did you NOT get your earring that gave you 30% exp in combat till level 80??? how about the minion? i mean for the cost of $40 which is the normal price of the expansion you got freebies and you complain when everyone tries to play and you don't? your aren't the only one that can't play off hand, but if your argument is about money then you should look closer at what you would pay for it without the pre-order and if you truly should play this game because the sub is too much.

I'm starting to smell damage control, and I dont like it.

[elvenmad]

i mean for the cost of $40 which is the normal price of the expansion you got freebies.

How was they free when you spent $40 LOL, nothings ever for free

They are just marketed as free to make you spend your money sooner, typical corporate marketing

[Freki42]

How was they free when you spent $40 LOL, nothings ever for free

They are just marketed as free to make you spend your money sooner, typical corporate marketing

ok so before it was to drop the expansion dropped, you would pay 40 for the standard version, 60 for the collecters. now if you bought before release you get to get an earring, a minion and early access 3-4 days of such. now you did not pay for anything and got the earring and minion before they took money. now AFTER release you go to buy the standard version it is STILL 40 bucks, does it come with the earring or the minion (the early access is done). so since you do not get anything extra for the standard or collectors edition no matter WHEN you buy it at the same price then you are not paying for the extra goodies. This is why everyone is wrong about they are supposed to be guaranteed ACCESS every single minute of the time pre-release access is here because they never paid anything for it! things happen.... does anyone complain that the game goes down for maintenance every couple of weeks and you loose access to the game during that time? no they don't. then when they drop NEW CONTENT like more story and such say patch 6.1, etc... well do you complain the game goes down for a longer than normal time? nope hey you're getting free content! you're not paying for it at that point.... i mean come on be realistic. This shows that when someone buys the expac they are not guaranteed access before it because the expac cost is the same before and after. same with the subscription as things take the game down at times and people are understanding about that. so now tell me what is it that you purchased that specifically gave you the extra access, earring or minion there?

[alsiniz]

ok so before it was to drop the expansion dropped, you would pay 40 for the standard version, 60 for the collecters. now if you bought before release you get to get an earring, a minion and early access 3-4 days of such. now you did not pay for anything and got the earring and minion before they took money. now AFTER release you go to buy the standard version it is STILL 40 bucks, does it come with the earring or the minion (the early access is done). so since you do not get anything extra for the standard or collectors edition no matter WHEN you buy it at the same price then you are not paying for the extra goodies. This is why everyone is wrong about they are supposed to be guaranteed ACCESS every single minute of the time pre-release access is here because they never paid anything for it! things happen.... does anyone complain that the game goes down for maintenance every couple of weeks and you loose access to the game during that time? no they don't. then when they drop NEW CONTENT like more story and such say patch 6.1, etc... well do you complain the game goes down for a longer than normal time? nope hey you're getting free content! you're not paying for it at that point.... i mean come on be realistic. This shows that when someone buys the expac they are not guaranteed access before it because the expac cost is the same before and after. same with the subscription as things take the game down at times and people are understanding about that. so now tell me what is it that you purchased that specifically gave you the extra access, earring or minion there?

I mean if your argument is that people just have to suck it up and that pre-ordering the expansion and paying a monthly sub shouldn't guarantee a reasonable login or even a a reliable queue that doesn't constantly send you to the back then it's a very weak argument... People subscribe to the game and (rightfully) expect to play the game with that subscription; whether it's the new expansion or not. I don't know how you've managed to convince yourself that early access is free but if your understanding of paying for an expansion and paying for a monthly subscription somehow translates to "free" early-access then I honestly have no idea how to even address that.

Taking the servers down for deploying a patch is one thing and is necessary. The game requiring a several hour commitment that doesn't even function as intended and can constantly reset your progress in the queue is an entirely different beast. The latter demonstrates that SQuenix is selling a service they can't even provide in the first place.

[Freki42]

I mean if your argument is that people just have to suck it up and that pre-ordering the expansion and paying a monthly sub shouldn't guarantee a reasonable login or even a a reliable queue that doesn't constantly send you to the back then it's a very weak argument... People subscribe to the game and (rightfully) expect to play the game with that subscription; whether it's the new expansion or not. I don't know how you've managed to convince yourself that early access is free but if your understanding of paying for an expansion and paying for a monthly subscription somehow translates to "free" early-access then I honestly have no idea how to even address that.

Taking the servers down for deploying a patch is one thing and is necessary. The game requiring a several hour commitment that doesn't even function as intended and can constantly reset your progress in the queue is an entirely different beast. The latter demonstrates that SQuenix is selling a service they can't even provide in the first place.

read your EULA. you are not guaranteed 100% of the time to log in, with no reasons to even why you wouldn't be able to log on. MY argument is that there is a lot of people who ALL want to play the game and that means not everyone will get to play. this has been the case of MMO's during initial launch, major content patches, Ex-Pacs being dropped and many other times. SERVER stability is the company's concern and would rather inconvenience people by dumping people that are waiting to get in instead of risk loosing the server till they can get it back up and running. it's the best of all worlds because with stable servers when you are in you get to play the game! just when you aren't you have to understand what it is. and SQUenix has said this over and over and over and no one is hearing it because they don't want to.

[kwayn]

ok so before it was to drop the expansion dropped, you would pay 40 for the standard version, 60 for the collecters. now if you bought before release you get to get an earring, a minion and early access 3-4 days of such. now you did not pay for anything and got the earring and minion before they took money. now AFTER release you go to buy the standard version it is STILL 40 bucks, does it come with the earring or the minion (the early access is done). so since you do not get anything extra for the standard or collectors edition no matter WHEN you buy it at the same price then you are not paying for the extra goodies. This is why everyone is wrong about they are supposed to be guaranteed ACCESS every single minute of the time pre-release access is here because they never paid anything for it! things happen.... does anyone complain that the game goes down for maintenance every couple of weeks and you loose access to the game during that time? no they don't. then when they drop NEW CONTENT like more story and such say patch 6.1, etc... well do you complain the game goes down for a longer than normal time? nope hey you're getting free content! you're not paying for it at that point.... i mean come on be realistic. This shows that when someone buys the expac they are not guaranteed access before it because the expac cost is the same before and after. same with the subscription as things take the game down at times and people are understanding about that. so now tell me what is it that you purchased that specifically gave you the extra access, earring or minion there?

Clearly in your mind something is free when it isn't but ok keep trying to write a whole paragraph in defense of a false statement. They're in the wrong they know they're in the wrong and they warned people they would be in the wrong with server issues. If they knew this would happen then why even keep selling copies to make the servers even worse. They didn't fix the problem months ago when they got slammed from streamers moving over and now people just need to "deal with it" because it's "free content" TO YOU IN YOUR MIND. So laughable you can't even make this stuff up. The game goes down for maintenance at a specific time and comes back up at a specific time where people actually get to play. Spending hours getting errors and never being able to log on isn't the same and your argument is invalid with that comparison and honestly makes zero sense. I mean you can keep white knighting all you want nobody is hating the company over this but it is quite horrible how bad the servers are. People should be at least able to Q and wait their turn and they can't even do that. You sitting and saying it's ok that some get to play and others don't and that is just what launches are is just ridiculous and will be treated as such.