Or you could have waited a measly 2 or 3 hours and get in just fine.

What happens when you get a sudden surge of 1000's people try to connect to a server at once? You get problems. They have plenty of ways of mitigating those problems and they are in place. There is only so much they can do because it is a huge influx of traffic to deal with.

And to be honest, it has so far gone better than I expected, we've had worse in previous years and they've put in a lot to help alleviate the problems, but I was expecting the sudden influx or new players we have to cause bigger problems this time around, especially as the current capacitor shortage and global pandemic has made getting new servers a problem, which are 2 things beyond their control.