Launcher times out - unable to connect (Australia)

[VelKallor]

Time: 316pm 25/11/21, call from Dav at Optus , suggested try launcher, connects, try mogstation, connects, try lodestone, connects.

Issue appears to be resolved, but will wait 24 hrs to see if this is the case or if its a temporary fix / respite.

Optus has incident number ( ref:24327977 ) on file as current incident , if issue recurs, he advises call Optus and quote incident number for further investigation. Dav also confirmed issue was due to packet loss / loss of connection level 3 servers in Tokyo ( Gawayne, nailed it, thanks heaps ) , why he didnt say, as I dont think he knows.

He noted that they had received a huge number of calls and had a list of ip ranges affected.

Optus NOC team will continue to monitor for full 24 hr period to ensure issue does not recur and to ensure stability.

Hope this helps.

- Vel.