It's high horse to expect someone that turns on a game mechanic that says "HI I CAN HELP" to not even reply in a CHAT in a SOCIAL GAME.
Did you ignore the entire other part of my post?
I said they could have easily said "No" or "I don't know them either."
They did not. They simply IGNORED, and pulled.
DON'T BE A HELPER, if you're not going to help or reply that you can't help.
How hard is it to say don't have the crown if you're not going to do anything the crown represents?