I kind of sympathise with them on WHM, it looked like it was designed around old split damage fights such as Caduceus and Oppressor. When the media tour went out I had some hopes that this meant those kind of huge tank damage fights would be coming back. That turned out to be a false hope
I'm in agreement on AST though, whilst it functioned, oh boy was it a step backwards for playability. The whole lord/lady system should never have gone in the way it did until they could commit enough time to actually figure out a more elegant method. I understand that they didn't like the whole thing of ASTs clicking off cards, but the system that replaced it was just a horrible bloat of buttons to do what we used to do with 1 =(