Cutsence Skipping in MSQ Roulettes, by disconnecting

[True-to-Caesar]

When I did these runs the first time it was not enjoyable as sprout. I did have cutscene disconnect skippers who were laughing at me and being jerks because I forgot to get the key and got left behind (for some reason it’s the only dungeon where everyone must get the key, instead of being shared like other dungeons previously and after that).

Besides for Lahabrea who has very low HP, this exploit is hardly worth it because you get 2-3 people doing it max.


Both Castrum thingies should be solo, if they persist with group content, at least let people skip it if everyone did the MSQ already.

But hey, i got banned once because my bank fckd up online services, so 1,50€ for a music roll from the shop didn´t got paid. Did i got a message that something went wrong from SE´s side? NO! I needed to call them, still got banned for a couple of days until they got their 1,50€, meanwhile i lost paid time from the abonnement and you noone of them is available at weekends too.

Is this real ?
How can you blame and punish a customer for something clearly outside their control, instead of talking to them as first approach or removing the item?

You can’t expect them to buy more cashshop stuff in the future with that kind of actions. Amazing, no idea who decided that but they must be bad at customer relation and sales management.

[ssunny2008]

So because you feel SE doesn't enforce some rules, they should add more rules to list of rules to ignore?

Given to the circumstances, SE clearly don´t do enough against such stuff. And yes, i do know about the montly banrates, which are normally goldseller and not gamer bots / exploituser. To ban someone because of castrum is a joke combined to everything else which happens in this game pretty often.

In case of farmbots, it´s not so hard to track them and you can find their core-user-accounts pretty easily. Just check out the market board for suspicious prices / stacks and or check out the trade history.
ACT / cactbots or housing glitch users shouldn´t be hard to find too. I´m pretty sure that you don´t need dozens of spyware, when something is interacting in a pretty obvious way with the game / servers.

Such stuff is not even a single written hack or something, it´s everywhere and there are internet sides where you get it. SE don´t even make any effort to close such sides.

Is this real ?
How can you blame and punish a customer for something clearly outside their control, instead of talking to them as first approach or removing the item?

You can’t expect them to buy more cashshop stuff in the future with that kind of actions. Amazing, no idea who decided that but they must be bad at customer relation and sales management.

Yes this is real, it was the Answer - Reprise roll. The bill wasn´t paid on monday, so i got banned at friday. I tried to login and got the standard "you´re account bla" message. I called them and he told me, that it was not paid for whatever reason. So i called my bank and they told me, that they had issues this day, so the online-payment was deleted from their system. I called SE again and told them, that it was a bank-issue and that i´ve uploaded some crysta, so they can take those 1,50€ away there and open my account. But no, it was not possible, it takes time. So i had to wait until monday, since nobody works on weekend at SE.
At the end i´ve asked about the lost abo-time and that it was obviously not my fault / on purpose. But something like a goodwill or real customer-service doesn´t exist there.

Had another thing with a statue from the shop, which got delayed thx to corona. I haven´t recieved any new infos or something after the 2nd date it should´ve arrived here, but atleast there i got my money back after 4 months.