OPEN LETTER TO THE SE: EU CUSTOMER SERVICE WARNING

[FujikoN]

yes. that was the point of being in the eu.

Please, I don't need this toxic punitive explanation and using the brexit as a reason why UK customer being less valuable than others. Using the brexit to punish the UK player that is discrimination and breach of duty. I've spent lots money for a game, I have subscription, I've purchase additional items from mog station so I right to expect professional customer service. BTW the eu customer service work for the SQUARE ENIX and as I know the SE not owned by the EU. So the bad customer service effects the company (SE) reputation.