Why do you want a House?

[Jojoya]

I don't know why SE is so stubborn about adding a lottery system or about regularly increasing the number of available lots, but it's frustrating.

A lottery system won't get you a house when there are no houses available. Why do you want them to waste time creating one instead of putting that time and effort into solving the supply problem?

SE doesn't regularly add houses because it requires negotiating for physical space at the centers where the servers are located, obtaining the hardware needed for those servers, and sending their own technicians to do the installation work. There's a slight chance COVID has forced them to change their stance on the latter, as we're seeing with the announcement about the OC data center. Travel restrictions mean they need to rely on third party contractors for setting up the data center, and probably have been for some of the other overseas technical maintenance as well. Whether or not they will be willing to rely more on third party support once COVID restrictions are no longer an issue is something only time will tell.

There's also the problem of not every world being in need of housing but the number of houses per world has to be the same due to SE's chosen technical design. Adding more wards because some servers need more houses means other worlds will end up with wards that are empty because there aren't enough players who want them (and that's a wasteful business expense from a corporate point of view).

Many of the JP worlds and 2 of the EU worlds have plenty of houses available right now for players to walk up and buy. Why don't we see the same situation in NA? Because NA players like to claim that worlds are dead if they aren't massively overcrowded so SE holds back on adding more worlds here. If players didn't demand the overcrowded worlds, SE would have reason to add more worlds and we'd have more houses in NA as a result.