Just pre-ordered endwalker CE, but no confirmation mail / not in order history

[Onweel2]

now i also have 2 order in history. what should i do.

Only first order can be cancel. This cancel option come very later. The second one no cancel option yet.

Really not know what to do.

[Aniise]

now i also have 2 order in history. what should i do.

Only first order can be cancel. This cancel option come very later. The second one no cancel option yet.

Really not know what to do.

It's the same situation for me.

Personally, I'll just wait for my emails to arrive (which they didn't yet). Then I'll try to cancel the second purchase again.
If it's still not possible tomorrow, I will write the support and ask to cancel my second purchase and keep the first one. I guess, all we can do is wait now until we have more infos. :/

[Onweel2]

Hi

Now they cancel my 2nd order already. What about you ? your 2nd order gone from order history ? and any email or anything ?

[Aniise]

Nope, mine is still there. But it's reassuring the cancelled yours automatically. I'll hope they do the same for mine

Didn't get any emails yet though.

EDIT: Now my second purchase got automatically cancelled aswell. ^^