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  1. #261
    Player
    Malephyka's Avatar
    Join Date
    Aug 2019
    Posts
    39
    Character
    Ser Malephyka
    World
    Ragnarok
    Main Class
    Summoner Lv 80
    I have entrusted part of my money to get a frame that this company is promoting, and the only thing I have received is that my receipt is not legal and is not approved, and they do not give me any obvious reason for that rejection
    (0)

  2. #262
    Player
    Skivvy's Avatar
    Join Date
    Jun 2012
    Posts
    4,178
    Character
    Boo Box
    World
    Rafflesia
    Main Class
    Sage Lv 100
    Quote Originally Posted by Malephyka View Post
    I have entrusted part of my money to get a frame that this company is promoting, and the only thing I have received is that my receipt is not legal and is not approved, and they do not give me any obvious reason for that rejection
    Can you post a picture of what you submitted (but a copy that hides personal information of course!)? Maybe someone here can give some thoughts as to why it may have been rejected.
    (0)

  3. 05-13-2021 02:28 AM

  4. 05-13-2021 02:29 AM

  5. #263
    Player
    Malephyka's Avatar
    Join Date
    Aug 2019
    Posts
    39
    Character
    Ser Malephyka
    World
    Ragnarok
    Main Class
    Summoner Lv 80
    I hope you can see that, I try to upload another way but I cant
    (0)

  6. #264
    Player
    Dustytome's Avatar
    Join Date
    Aug 2015
    Posts
    2,707
    Character
    Fox Briarthorn
    World
    Sargatanas
    Main Class
    Culinarian Lv 100
    Quote Originally Posted by Malephyka View Post
    [image url]
    You still have CC details on that, remove the link.
    (0)

  7. #265
    Player
    Malephyka's Avatar
    Join Date
    Aug 2019
    Posts
    39
    Character
    Ser Malephyka
    World
    Ragnarok
    Main Class
    Summoner Lv 80
    Quote Originally Posted by Dustytome View Post
    You still have CC details on that, remove the link.
    (0)

  8. #266
    Player
    Espritduo's Avatar
    Join Date
    Oct 2013
    Posts
    975
    Character
    Esprit Libre
    World
    Mateus
    Main Class
    Dancer Lv 90
    If I had to guess I'd say it not being in english would be the most likely reason for rejection. This is a US contest and perhaps they were iffy if they should accept entries from outside the US.
    (0)

  9. #267
    Player
    Malephyka's Avatar
    Join Date
    Aug 2019
    Posts
    39
    Character
    Ser Malephyka
    World
    Ragnarok
    Main Class
    Summoner Lv 80
    (0)

  10. #268
    Player
    Malephyka's Avatar
    Join Date
    Aug 2019
    Posts
    39
    Character
    Ser Malephyka
    World
    Ragnarok
    Main Class
    Summoner Lv 80
    Quote Originally Posted by Espritduo View Post
    If I had to guess I'd say it not being in english would be the most likely reason for rejection. This is a US contest and perhaps they were iffy if they should accept entries from outside the US.
    for having part of the page in Spanish? that has nothing to do with it, I live in the USA, and I buy in amazon usa page. You can see that
    (0)

  11. #269
    Player
    Dustytome's Avatar
    Join Date
    Aug 2015
    Posts
    2,707
    Character
    Fox Briarthorn
    World
    Sargatanas
    Main Class
    Culinarian Lv 100
    Still showing CC details in plain text on that image. The language and the EUR may have caused an issue, I also don't know if the seller may be an issue. The product looks to be correct and the price though. I'd send a ticket in either via the customer support form or the email (both funnel into the same ticketing system) requesting your receipt to be re-evaluated and requesting specific information on why it was rejected. You may not get even a response out of it, but it doesn't hurt to try. Best case scenario they give you a code, worst case, they don't.
    (0)
    Last edited by Dustytome; 05-13-2021 at 03:09 AM.

  12. #270
    Player
    Espritduo's Avatar
    Join Date
    Oct 2013
    Posts
    975
    Character
    Esprit Libre
    World
    Mateus
    Main Class
    Dancer Lv 90
    Quote Originally Posted by Malephyka View Post
    for having part of the page in Spanish? that has nothing to do with it, I live in the USA, and I buy in amazon usa page. You can see that
    Just sayin, its not in english and the price there is in euros, which is not something I see on my receipt for the exact same item (which did get me my mount). If someone reviewing these saw that it might be enough of a red flag for them to reject it.
    (0)

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