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  1. #281
    Player
    KellyEwer's Avatar
    Join Date
    Aug 2020
    Location
    Ul'dah
    Posts
    32
    Character
    Emily Rosethorne
    World
    Brynhildr
    Main Class
    Reaper Lv 90
    I can now add downloading new ethernet drivers from Realtek and instructing my computer to never turn the ethernet device off to save power. I've also disabled UPnP. It doesn't work. At all.

    At this point I'm thinking to try and log in with my SO's account on my computer when he's not playing and see if it happens then. Who knows. I'll ask him if he's ok with that and give it a crack. Maybe that could narrow it down to an issue with the Steam version of the game or something.

    Quote Originally Posted by KellyEwer View Post
    Welp, we're back to this again. Happening once more, have tried the usual suspects:
    • I am not getting any visible warning before this happens. I am not noticing any lag, rubber-banding indicating packet loss, or anything of the sort.
    • This is not happening to my fiance (same network), suggesting it is local to my computer.
    • It seems to be more common, but not guaranteed, to happen when transitioning areas to/from a duty, or shortly thereafter. It does infrequently happen when just standing around.
    • I have tried the following diagnostic steps based on solutions I've found online:
      • I have disabled Large Share Offloading for IPv4 and IPv6
      • I have swapped ethernet cables and ports on our modem
      • I have fiddled with IE settings to make sure security is set the way FF14 prefers
      • I have reinstalled the game multiple times.
      • I have updated Windows and my drivers as applicable.
      • I have reinstalled Windows and my drivers via a full wipe and going from scratch.

    EDIT: Despite my suspicion the issue was localized to my computer I tried a VPN regardless, WTFFast. It behaved itself for a little while and then had two in relatively rapid succession. I don't believe a VPN is going to be the fix here.
    (0)

  2. #282
    Player
    KellyEwer's Avatar
    Join Date
    Aug 2020
    Location
    Ul'dah
    Posts
    32
    Character
    Emily Rosethorne
    World
    Brynhildr
    Main Class
    Reaper Lv 90
    Last time around I was able to resolve the issue when I replaced my motherboard. So I've ordered a new one, installed it, and... not fixed. I've disabled Large Send Offload again on the new one. Still nothing.

    Look, everything else about my internet and every other online game I can play right now can handle this perfectly fine. Whatever is causing it must be local to my computer, because my SO on the same LAN is having no issues whatsoever. Uninstalling the Steam Version and playing the Windows Version on my SO's account still has disconnects. I've swapped every conceivable piece of hardware to no avail. What do I need to do?
    (0)

  3. #283
    Player
    MiniTofu's Avatar
    Join Date
    Sep 2014
    Location
    Mare
    Posts
    535
    Character
    Mito Mito
    World
    Mateus
    Main Class
    Summoner Lv 90
    Quote Originally Posted by KellyEwer View Post
    Last time around I was able to resolve the issue when I replaced my motherboard. So I've ordered a new one, installed it, and... not fixed. I've disabled Large Send Offload again on the new one. Still nothing.

    Look, everything else about my internet and every other online game I can play right now can handle this perfectly fine. Whatever is causing it must be local to my computer, because my SO on the same LAN is having no issues whatsoever. Uninstalling the Steam Version and playing the Windows Version on my SO's account still has disconnects. I've swapped every conceivable piece of hardware to no avail. What do I need to do?
    This may not be your fault, it's the ISP or the datacenter (highway of internet) is having packet lost somewhere. Best is to get a cheap VPN to bypass route to a different network (highway). Back in 2010. My old home internet just plain suck no matter what provider I choose. That is the problem with one of the Central Office (electrical box around a block to at provide networks) is bad or old.

    After I moved, same provider, no issues. MMO has high packet transmission than any other online typical games, same goes for LoL etc. Other online games only up to 8 players. We are talking about thousands of movements in game + chat + interactions (ie. Limsa) - so a 1 second of packet lost is like missing 500 interactions on your screen vs 8 players maybe 5-6 actions.
    (0)
    Last edited by MiniTofu; 05-07-2021 at 02:21 AM.

  4. #284
    Player
    Kindsu's Avatar
    Join Date
    May 2021
    Posts
    1
    Character
    Irwyn Shaglebangle
    World
    Lamia
    Main Class
    Archer Lv 47
    It's no ones fault but SE, I see people here and in many other posts about the same issue jumping through hoops to try and fix a problem that is obviously not on their side, at least in my case, the problem start to occure exactly at the time servers start to get busier (around 7pm GMT-3) and the lag starts to get unbearable and it start to frequently disconnect, I then went to another MMO and it was completely fine, I even went and created a character in another less populated world, since I'm playing in a preffered one, and it was fine.. so it's obsviously a server problem that they choose to keep denying and throwing it at us
    (1)

  5. #285
    Player
    Airrok's Avatar
    Join Date
    May 2021
    Posts
    2
    Character
    Toonie Tuesday
    World
    Cactuar
    Main Class
    Bard Lv 80

    Fix yet?

    Can't get past character selection myself
    (0)

  6. #286
    Player
    MiniTofu's Avatar
    Join Date
    Sep 2014
    Location
    Mare
    Posts
    535
    Character
    Mito Mito
    World
    Mateus
    Main Class
    Summoner Lv 90
    Quote Originally Posted by Kindsu View Post
    It's no ones fault but SE, I see people here and in many other posts about the same issue jumping through hoops to try and fix a problem that is obviously not on their side, at least in my case, the problem start to occure exactly at the time servers start to get busier (around 7pm GMT-3) and the lag starts to get unbearable and it start to frequently disconnect, I then went to another MMO and it was completely fine, I even went and created a character in another less populated world, since I'm playing in a preffered one, and it was fine.. so it's obsviously a server problem that they choose to keep denying and throwing it at us
    If it is server problem, then rest of the community will face the same issue. Everyone live and play from different part of the world, each connection takes different route to connect to the server in Las Vegas (last known where the server is now hosted) - it used to be in Montreal, Canada.

    Just happen the player who is having issue the route to the server that passthrough a certain network node (datacenter) is having some issues. It's not the player fault nor the SE control the datacenter.
    (0)

  7. #287
    Player
    crimsonkiss's Avatar
    Join Date
    Sep 2015
    Posts
    5
    Character
    Kyleigh Torlynn
    World
    Ultros
    Main Class
    Summoner Lv 80
    This started randomly for me as of thursday. Had absolutely no issues before, and all of a sudden I'm running a dungeon and get booted all the way back to the main character selection and then have to wait for the que to log out my character and the server que because the world is full. This is extremely frustrating when it happens more than two or three times in the same dungeon and eventually you get kicked from the party. The only thing that stopped it was restarting my ps4, since restarting the client just seemed to disconnect me faster while I was in game.
    (0)

  8. #288
    Player
    headbusta77's Avatar
    Join Date
    May 2021
    Posts
    1
    Character
    Xedillion Radeghast
    World
    Siren
    Main Class
    Marauder Lv 55
    Hello, came back to ff14 a week or 2 ago. Been getting this error more and more frequently. Is there any word from SE about this?
    (0)

  9. #289
    Player
    Kinorripe's Avatar
    Join Date
    Dec 2017
    Posts
    3
    Character
    Mezzaluca Dotrish
    World
    Gilgamesh
    Main Class
    Red Mage Lv 80
    Adding to the headcount of players effected by this stuff. Though a bit more extreme in my case as it is crashing my entire net. The game begins to have the typical lagging out and then getting 9k errored but my entire network becomes unable to connect to things for up to 5 to 10 minutes until it sorts itself out and when trying to log back in my character "still isn't logged out" as well.
    (0)

  10. #290
    Player
    MiniTofu's Avatar
    Join Date
    Sep 2014
    Location
    Mare
    Posts
    535
    Character
    Mito Mito
    World
    Mateus
    Main Class
    Summoner Lv 90
    You should all try a VPN and test it. If the VPN works, that is your default ISP routing issues. Not the server because everyone else is in the game server is running fine - it is server issue, reddit/forum will be exploded with everyone chatting about it.
    (0)

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