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  1. 05-03-2021 03:32 AM #1
    Kuponutz
    Player
    Kuponutz's Avatar
    Join Date
    Feb 2014
    Location
    Limsa
    Posts
    227
    Character
    Mistress Kupo
    World
    Coeurl
    Main Class
    Arcanist Lv 100

    Hacked, All My Gil Gone, HELP!

    Hey,
    So last night around 11 pm cst I was hacked and the person took all my gil and then used my character to do RMT spam on other servers. I submitted multiple tickets with GMs who were, quite frankly, absolutely useless. I did submit a report for a character rollback but haven't heard back.
    How long does it usually take to get the rollback done? I'm scared that you guys will say no to the rollback but not actually tell me anything so I'm waiting and not doing anything with my character when you've already decided and just not told me. Will I receive a response once the rollback is decided? How long does this process take?
    Life since last night has basically been one long panic attack after another. Please help me get my money back!

    ETA: I do use 2FA.
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    Last edited by Kuponutz; 05-03-2021 at 08:12 AM.
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