In FFXIV, we report people that are toxic or illegally vote kick people from dungeons, and the GM's take it serious, also... SE does not tolerate toxic behaviour, and any kind of vile behaviour towards other players, given that there is no reason to be like that, is taken serious.

We like a better and more flexible gameplay in general.

Also, it is really not worth going ballistic over, if a dungeon takes 2-5minutes longer than what it usually do, would ask questions myself if have a doubt or suggest in how to do things, to make each run a bit faster.