If you're already on the job in question and click accept, it cancels the cutscene without marking that step of questing done; when you come back out of whatever you queued into, you can restart the cutscene. If you hit Escape to cancel the cutscene and skip it, however, it marks it as done/watched and you have to go find it in the inn journal to watch it afterwards.
There is no way to manually do the first behavior (cancel cutscene) as opposed to the second (skip cutscene), which I suspect is the complaint.
Either adding a 'cancel/back out' so you can bounce and change job without losing the cutscene, or giving an 'Accept and Change Job' button while in the cutscene would address the issue.



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