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  1. 12-26-2020 08:17 PM #1
    Naorij
    Player
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    Join Date
    Jan 2013
    Location
    Gridania
    Posts
    8
    Character
    Kasumi Vesper
    World
    Cerberus
    Main Class
    White Mage Lv 80
    I had the same issue today. The solution was rather easy for me. My anti-virus program AVG put 3 files from the game folder of FFXIV into quarantine for unknown reason (ffxiv_dx11.exe and two other files). I just restored them and everything worked again after that. Hope this helps.
    (2)
    Lodestone: https://na.finalfantasyxiv.com/lodestone/character/2656163/
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  2. 12-27-2020 10:34 AM #2
    Suiseki
    Player
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    Join Date
    Mar 2017
    Posts
    21
    Character
    Cain Strauss
    World
    Cactuar
    Main Class
    Paladin Lv 100
    Quote Originally Posted by Naorij View Post
    I had the same issue today. The solution was rather easy for me. My anti-virus program AVG put 3 files from the game folder of FFXIV into quarantine for unknown reason (ffxiv_dx11.exe and two other files). I just restored them and everything worked again after that. Hope this helps.
    Same issue today, but I got the same issue as Naorij, I restored the files and now it's working.
    (0)
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  3. 12-28-2020 06:10 AM #3
    Alexe
    Player
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    Join Date
    Dec 2020
    Posts
    1
    Character
    Alexe Laclerc
    World
    Moogle
    Main Class
    Warrior Lv 80
    Quote Originally Posted by Naorij View Post
    I had the same issue today. The solution was rather easy for me. My anti-virus program AVG put 3 files from the game folder of FFXIV into quarantine for unknown reason (ffxiv_dx11.exe and two other files). I just restored them and everything worked again after that. Hope this helps.
    Thanks for this, helped solve the issue for me.
    (0)
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