When did I ever defend them? I've said multiple times, or at least alluded to, that it is not okay.
Ironically, a lot of you seem to be the ones actually getting banned, in this forum thread. By the way.
Also, I just have to add, yeah let's just exclude ALL new free trial players from the Novice Network - a chat designed specifically to assist new players - because of one dude! Someone you can't just ignore. Great idea.
By the way, because of this thread, it might actually encourage OTHERS to join in on this behavior. Great job everyone!