Is it OK to use bots in FFXIV?

[KageTokage]

After how poorly they handled the cheaters in the restoration rankings (Only a handful of them actually got removed, and it was strictly DoL bots not DoH), I'm thoroughly convinced they just don't care and what little effort they do put in is just a token measure so people can't say they aren't doing anything.

[Veliaire]

After how poorly they handled the cheaters in the restoration rankings (Only a handful of them actually got removed, and it was strictly DoL bots not DoH), I'm thoroughly convinced they just don't care and what little effort they do put in is just a token measure so people can't say they aren't doing anything.

Why should they? This game is taking in record profits as more and more people subscribe. The cash shop has never done better. What reason do they have to improve when the community isn't willing to hold them accountable? FFXIV has the best crafting/gathering system I've seen in an mmorpg and its a shame that Square Enix invested so much effort into creating it only to let it be destroyed by bots.

I've been playing this game since 1.0 but I feel strongly about this issue and don't see myself renewing my subscription as frequently as I do. I'm usually subbed year round but I may change that to 3 months out of the year... and if Ashes of Creation is as good at it looks, I might just stop playing this altogether once that comes out.