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  1. #171
    Player
    HellcatPaz's Avatar
    Join Date
    Sep 2020
    Posts
    19
    Character
    Aelia Nuyina
    World
    Ultros
    Main Class
    Summoner Lv 80
    I'm beginning to get improvements. Last 2 days I've been able to connect to Primal DC for a few hours without disconnecting, but still having lag issues. I'm able to connect just fine on mobile data now too which is an improvement as well.

    I think the issue is down to the route between my router and the FFXIV serverers, going through congested or faulty nodes? At least that's what the last few tracert I've done indicate - problems with NTT in Ashburn and San Jose.
    (0)

  2. #172
    Player
    lunarose's Avatar
    Join Date
    Aug 2013
    Posts
    23
    Character
    Lujei Piche
    World
    Leviathan
    Main Class
    Conjurer Lv 80
    No improvements until now
    (0)

  3. #173
    Player
    Fiero's Avatar
    Join Date
    Aug 2014
    Posts
    4
    Character
    Fiero Rex
    World
    Brynhildr
    Main Class
    Conjurer Lv 80
    I've been having this same issue for several months: guaranteed disconnects from just XIV every few minutes. As of today, it is still not resolved. However, I have a remedy that might work for many of you. When I connect to XIV via a VPN (in my case I'm using PIA), the disconnects completely disappear. It doesn't seem to matter which VPN IP I connect through--all of them, from California to Canada, completely eliminate the disconnects. If it helps, I am on a Hawaii to Crystal (Brynhildr) connection. I suspect the VPN allows me to avoid the problematic network/connection between me and XIV.
    (0)
    Last edited by Fiero; 10-02-2020 at 02:09 AM.

  4. #174
    Player
    MisterNublet's Avatar
    Join Date
    Oct 2020
    Location
    Gridania
    Posts
    456
    Character
    Autechre Voidmoon
    World
    Midgardsormr
    Main Class
    Sage Lv 90
    Getting 90002s daily. Never happened for over a year until these last few weeks. WinMTR showing massive and constant packet losses no matter what time of the day due to NTT Communications located in Dallas, Texas AND San Jose, California.

    ae-2.r24.dllstx09.us.bb.gin.ntt.net
    ae-0.r25.dllstx09.us.bb.gin.ntt.net
    ae-2.r25.snjsca04.us.bb.gin.ntt.net
    ae-5.r24.snjsca04.us.bb.gin.ntt.net

    These four have been the absolute worst with packet loss and complete unresponsiveness.
    (0)

  5. #175
    Player
    AudraFoster's Avatar
    Join Date
    Feb 2019
    Posts
    11
    Character
    Audra Foster
    World
    Midgardsormr
    Main Class
    Arcanist Lv 80
    In the past 2 1/2 days getting frequent 90002 disconnects, and now I can only achieve a "Poor connection" (game says) when speed tests consistently show my speeds to be through the roof. Please help.
    (0)

  6. #176
    Player
    licotain's Avatar
    Join Date
    Oct 2020
    Posts
    3
    Character
    Suvd Moks
    World
    Siren
    Main Class
    Dancer Lv 80
    on mac, the new patch didn't solve the problem, so adding myself to list of people who still have this problem. worth saying that when i tried to log in today, the game told me my connection "excellent". didn't save me. maybe the hotfix will take care of it?
    (0)

  7. #177
    Player
    Mihari's Avatar
    Join Date
    Aug 2013
    Posts
    152
    Character
    Ayumi Mihari
    World
    Shiva
    Main Class
    Machinist Lv 100
    I got a disconnect a few minutes ago and no I can't login anymore. Only get the error message "Lobby Server down"
    (0)

  8. #178
    Player
    J3thr0's Avatar
    Join Date
    Jul 2020
    Posts
    4
    Character
    Laen Lorage
    World
    Phoenix
    Main Class
    White Mage Lv 80
    Quote Originally Posted by Mihari View Post
    I got a disconnect a few minutes ago and no I can't login anymore. Only get the error message "Lobby Server down"
    Same.

    I get error code 2002 and then the client shuts down.
    (0)

  9. #179
    Player
    Penfoldius's Avatar
    Join Date
    Nov 2012
    Location
    Ul'dah
    Posts
    7
    Character
    Pen Foldius
    World
    Louisoix
    Main Class
    Gladiator Lv 80
    I am also on Virgin Media and have made a static IP for my PC and forwarded all of the ports SE sent me in an email after calling them prior to the closure of phone support in UK. Despite all of SE suppooorts recommendations, nothing has worked and they still maintain their servers aren't at fault. I disagree as regardless of whether i play on a character on a EU/NA/JP server and data center for the problem still is running rampant and seems to have gotten worse ever since 5.3.
    I contacted Virgin Media incase they were blocking certain ports that FFXIV needs, and they have assured me that they don't. SE need to stop being complacent and ignorant to a real problem which has ben present for me ever since ARR Alpha.

    Most of my Error 90002 are when entering roulettes or whilst in an instanced area the random dc happens.
    (1)
    Last edited by Penfoldius; 10-16-2020 at 09:52 PM.

  10. #180
    Player
    Alovon13's Avatar
    Join Date
    Jun 2015
    Posts
    32
    Character
    Alovon Dreadius
    World
    Zalera
    Main Class
    Paladin Lv 100
    I've been experiencing the 90001 and 90002 D/Cs as well, along with random CTD's with no clear defined source.

    It isn't windows as I've tried reinstalling it and it still happens.
    It's not the game as I tried reinstalling it too
    It's not Ghsade/Reshade/Freestyle as Its happened with Freestyle/Reshade off and uninstalled.etc
    It's not my GPU as it's happened on 3 different GPUs now (GTX 1070, RTX 2070 Super, and now RTX 2080ti)
    It's not my Motherboard as I've verified everything is fine with it (Replaced an old mobo as a voltage regulator was dead, my current one is a TUF X750Plus Wifi)
    It's not a CPU defect as a CPU Defect would be causing issues in other games/software and everything else but FFXIV is running fine, even more graphically and CPU Intense games.
    The only thing it could be is either a random fault in FFXIV's Code, it not liking my Ryzen 3600 for some reason, or my RAM, which my RAM is testing fine on RAM Tests, the only flaw on it is that it has a higher latency thus won't XMP/DOCP.

    My current rig for reference is
    CPU: Ryzen 5 3600
    Mobo: ASUS TUF X570-Plus-Wifi
    GPU: EVGA RTX 2080ti XC
    RAM: 16GB Corsair Vengeance LPX RAM (Getting replaced with 32GB of C16 Trident Z Neo RAM this weekend)
    Storage: Saberent Rocket PCIE 4.0, 2TB, Saberent Rocket PCIE 3.0 512GB, Seagate Firecuda Hybrid Drive 2TB
    (1)

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