If you are having 90002/90001/Disconnects please REPLY HERE!

[AvengerXZ]

Can you guys check this post.. And fill that template that the Mod provided? Hopefully he can actually open a master ticket to track and have this investigated for everyone.

https://forum.square-enix.com/ffxiv/...threads/425741

[lunarose]

I'm getting so annoyed like I cannot stay connected through the lobby character select and when I load in game, I stay connected for 2-3 minutes then I disconnected. I had no issues until 9/22 and the problem is still happening until now and I keep getting the 90002 and 2002 error codes. This is insanely frustrating like I keep restarting the router, cleared cookies and cache, allow app through firewall, open game as admin and now I'm uninstalling and reinstalling the game.

I'd like to think that there's an issue with their game at the moment because for the longest time since ARR and 1 day of ShB disconnect and I have never had this issue until tuesday.

[AvengerXZ]

I'm getting so annoyed like I cannot stay connected through the lobby character select and when I load in game, I stay connected for 2-3 minutes then I disconnected. I had no issues until 9/22 and the problem is still happening until now and I keep getting the 90002 and 2002 error codes. This is insanely frustrating like I keep restarting the router, cleared cookies and cache, allow app through firewall, open game as admin and now I'm uninstalling and reinstalling the game.

I'd like to think that there's an issue with their game at the moment because for the longest time since ARR and 1 day of ShB disconnect and I have never had this issue until tuesday.

Any chance you have antivirus internet security which includes firewalls or Malwarebytes installed?

[lunarose]

Any chance you have antivirus internet security which includes firewalls or Malwarebytes installed?

I don't have any. I only have windows defender :O

[Fuzzout]

I've discovered something interesting just now.
Since logging in this morning, every time I enter this trust dungeon - I get 90001. I was just fighting the 2nd mob pack and got yeeted back to title screen.
Before entering I stood out in the world and nothing seemed amiss, killed a mob, healed myself repeatedly. Went into trust dungeon - boom, straight out.

I don't know how they handle dungeons/duties vs the world in the back-end, but I suspect there may be something wrong with the link there.
Usually I only get 90002 errors - and not with this alarming frequency.

I'll paste in my comment from the other thread, just to fill in the details:

-Platform: PC
-Error messages received: 90002 usually (connection time spanning 1 - 6 hours), 90001 just now, twice in 10 minutes.
-Wired or WIFI connection: Wired
-Other programs being used when running FFXIV: MSI Afterburner, Steam (in offline mode), Discord, Firefox
-When disconnect occurs/How often: as above.
-Everything you have tried to resolve the issue: My DHCP address is set to be DMZ (demilitary zone) and has been for weeks while still receiving same errors, Windows firewall is off, Malwarebytes has a blind eye towards FFXIV

Additional info:
Was in a trust dungeon... Fighting an armadillo, disconnected at 10% left; reconnected - killed him, pulled a new pack of mobs and disconnected again - 90001. Normally I get 90002 errors.
Never had any other errors other than the above two.
Also tried two network adapters (my motherboard comes with an intel gigabit one and a realtek 2.5gb one; both experience same issues; all power saver settings are off because I hate trees that get in the way of my immersion).
I have never experienced notable lag while playing the game, always runs to spec.

A word of note: I migrated from Zodiark to Omega. Did not experience these issues in Zodiark; as soon as I got into Omega, disconnections were rampant.

My location: UK
ISP: Virgin Media

[AvengerXZ]

anyone have any improvements? I just saw this note:
During the times listed below, we were experiencing the following technical difficulties with the NA data center.

We are pleased to announce that the issue has been resolved. We apologize for any inconvenience this may have caused.

[Date & Time]
Sep. 27, 2020 9:39 a.m. to 9:41 a.m. (PDT)

[Details]
・Disconnected from game
・Unable to log in.
・Unable to change zones
・Unable to move to instances
・Unable to travel between Worlds.

[Cause]
Network Equipment Issues

[Affected Worlds]
All NA data center Worlds:
・Adamantoise
・Cactuar
・Faerie
・Gilgamesh
・Jenova
・Midgardsormr
・Sargatanas
・Siren

・Behemoth
・Excalibur
・Exodus
・Famfrit
・Hyperion
・Lamia
・Leviathan
・Ultros

・Balmung
・Brynhildr
・Coeurl
・Diabolos
・Goblin
・Malboro
・Mateus
・Zalera

[Yerg123]

yup, i am able to play on JP data centers. however i'm still having issues connecting to NA data centers. Error 2002, no firewalls are on

[HellcatPaz]

Sadly no improvements connecting to NA for me after yesterdays recovery from technical issues.

[Ainsi]

No improvements on my end.

[HifumiLionheart]

Same here, no improvements for NA. JP servers still work for me.