If you are having 90002/90001/Disconnects please REPLY HERE!

[AvengerXZ]

I thank you for your advice, but I have already tried this to no avail. We aren't using a router (or rather, not a separate device from the modem) either. So it's just the one box. As for the antivirus/antimalware, I'm running Malwarebytes Premium, but to be honest I had kind of forgotten to reinstall it following a reinstallation of Windows 6 months ago, so I don't believe the two are related. I have also made sure the game has exceptions/permissions related to both mbam and Windows Defender.

I've 90k'd again this morning, sadly.

Kelly can you try the same, add boot/ffxivlauncher.exe boot/ffxivboot.exe and game/ffxivdx11exe in both Malwarebytes program exemption and in Windows Defender firewall rules for TCP and udp for both income and outgoing tabs. Restart computer and then launch Ff14 to try.

[KellyEwer]

Kelly can you try the same, add boot/ffxivlauncher.exe boot/ffxivboot.exe and game/ffxivdx11exe in both Malwarebytes program exemption and in Windows Defender firewall rules for TCP and udp for both income and outgoing tabs. Restart computer and then launch Ff14 to try.

I've done one further and added exceptions in mbam and just disabled Windows Firewall entirely (that $@%! has always been more theater than actual protection anyway). I'm playing and I'll be in touch.

[KellyEwer]

So, while mucking around, for kicks, I tried the Windows troubleshooter, and it say that the DNS server is not responding, regardless of whether it's set to the Xfinity DNS or the Google one. That is obviously not true, because I am connected and talking right now. I have absolutely no idea if this is at all related to my issue, but I'm making a note of it because it's... weird. I can't find any trace of an issue quite like this on Google.

[Hmai3]

I tried everything I could, have called the support and in game GM, pretty much tried everything except get a VPN....
The GM told me to check the forum and get tech support....
The tech support try to blame it on my internet and my computer and everything on my end, even ask me to install benchmark. I called my internet provider and they said there is no issue on their end, tried tech support again and get the same thing. Almost want to rage quit..... and then after reading online reddit and have FC mate suggest me to get a VPN... I ended up spending extra money to pay for VPN service....

And.... no more disconnect after. Which means the problem is..... SE's end but they just refuse to admit it. The fact that I have to pay extra monthly fee just to play a game that I am already paying monthly is just sad. BTW, nothing else in my household has issues, ONLY this game, not my PSN, Xbox Gold, HULU, Netflix.... nothing else has issue.

Hope this helps. Hope SE fix this soon, or it will probably get fixed when server is no longer overloaded. Because pretty much every in the past this happens to me when a new patch comes out and server is so full that you will have to wait in que to get in. Just think about it, not everyone will log off especially at prime time in the evening.... so someone has to get booted. My record is going into Shiva unreal and got booted 6 times in 5 minutes. After I use VPN, no more booting anymore.

[AvengerXZ]

So, while mucking around, for kicks, I tried the Windows troubleshooter, and it say that the DNS server is not responding, regardless of whether it's set to the Xfinity DNS or the Google one. That is obviously not true, because I am connected and talking right now. I have absolutely no idea if this is at all related to my issue, but I'm making a note of it because it's... weird. I can't find any trace of an issue quite like this on Google.

Any disconnects yet?

I didn't get the typical 90002 today. Played for several hours actually entire day. Then I did encounter one 90001 in eulmore. But it wasn't 90002 that I usually get being dropped from instances.

Need more time to try and see if the Defender firewall rules made any difference... 1 disconnect I am okay with as it really could be just a packet loss hiccup but its multiple disconnects per day that drives you nuts and you know your internet isn't with issues at the time of the disconnect.

[AvengerXZ]

So, while mucking around, for kicks, I tried the Windows troubleshooter, and it say that the DNS server is not responding, regardless of whether it's set to the Xfinity DNS or the Google one. That is obviously not true, because I am connected and talking right now. I have absolutely no idea if this is at all related to my issue, but I'm making a note of it because it's... weird. I can't find any trace of an issue quite like this on Google.

For the DNS thing you can do this. I had it happen before and this seemed to have fixed that. Not relating to this game of course.

Open command prompt as admin.
ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew
NETSH winsock reset catalog
NETSH int ipv4 reset reset.log
NETSH int ipv6 reset reset.log

https://windowsreport.com/dns-issues-windows-10/

[KellyEwer]

Any disconnects yet?

I didn't get the typical 90002 today. Played for several hours actually entire day. Then I did encounter one 90001 in eulmore. But it wasn't 90002 that I usually get being dropped from instances.

Need more time to try and see if the Defender firewall rules made any difference... 1 disconnect I am okay with as it really could be just a packet loss hiccup but its multiple disconnects per day that drives you nuts and you know your internet isn't with issues at the time of the disconnect.

I did, just now, and in regards to the post below about flushing the DNS, renewing the ip, winsock resets, I have done that too. At this point, I'm considering the nuclear option; most of my stuff is placed on another physical hard drive so nuking Windows isn't exactly going to set me back too far.

[AvengerXZ]

I did, just now, and in regards to the post below about flushing the DNS, renewing the ip, winsock resets, I have done that too. At this point, I'm considering the nuclear option; most of my stuff is placed on another physical hard drive so nuking Windows isn't exactly going to set me back too far.

I am not sure if reinstall windows + ff14 is going to resolve this.. worth a try maybe, but definitely don't be upset if it doesn't end up resolving this. If you do take this route, after a fresh windows 10 install, only install your video card drivers then install FF14 so basically its the only thing installed.

but the answer still has to compare between your spouse's computer.. What is different on that computer compared to yours. What programs/services boot up on startup that you have in your computer and not the other one.

wait for the 5.3.1 patch tomorrow.. see if it makes any difference. All I know is these disconnects started for me since 5.3 release.

[KellyEwer]

I am not sure if reinstall windows + ff14 is going to resolve this.. worth a try maybe, but definitely don't be upset if it doesn't end up resolving this. If you do take this route, after a fresh windows 10 install, only install your video card drivers then install FF14 so basically its the only thing installed.

but the answer still has to compare between your spouse's computer.. What is different on that computer compared to yours. What programs/services boot up on startup that you have in your computer and not the other one.

wait for the 5.3.1 patch tomorrow.. see if it makes any difference. All I know is these disconnects started for me since 5.3 release.

I'll wait for 5.3.1, for sure. Who knows?

[tcaldw5150]

se didnt fix jack still dcing