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  1. #91
    Player
    Whatzituyah's Avatar
    Join Date
    May 2014
    Posts
    28
    Character
    Tellurium Ankle'biter
    World
    Leviathan
    Main Class
    Warrior Lv 80
    I am not too sure what it is if its my ISP, my modem/router hybrid getting old, Playstation Network being clunky, my powerline adapter getting old, a combination of all those, or something else entirely. I just know its annoying and if its truly the Data Server side I hope they can do all they can to mitigate it as it effects gameplay. Honestly when I think about the Soulbinding and Durability adjustment to reduce "System Stress" the last patch I think it was to reduce the Data Server system stress because that takes some of the numbers that the server has to read constantly. I don't know enough about computer science and networking to say for sure though is the thing about this though.
    (0)

  2. #92
    Player
    AvengerXZ's Avatar
    Join Date
    Aug 2020
    Posts
    58
    Character
    Renegade Avenger
    World
    Jenova
    Main Class
    Botanist Lv 80
    For everyone that is experiencing issues. Please make sure to go through support chat and tell them you are experiencing these issues and that you follow all troubleshooting and it did not help.

    I find support ticket goes to generic person that gives generic responses and leads no where. What we need is a support staff to open 1 master ticket and include all those reporting issues in that ticket so it gets escalated properly to have it looked at.

    Who knows, maybe while patching all the servers some servers didn't get all the proper patch files, hence causing weird disconnects. Otherwise it is definitely server load related and they are over hosting. At this moment I don't know what it is anymore.

    My wife is on ps4, I am on pc. We get disconnects but not at the same time. If square Enix argue it is my isp, both my wife and I should get drop together.

    It is not an ISP problem, this I know 100%
    (0)

  3. #93
    Player
    ArbsDW's Avatar
    Join Date
    Sep 2013
    Posts
    8
    Character
    Arbs Dreamwalker
    World
    Gilgamesh
    Main Class
    Dark Knight Lv 90
    I'm late to the party here, but I've been really frustrated with the constant 9001, 9002 and 9003 errors I get everyday. It's has been happening since the week after 5.2 came out. I've tried everything from contacting ISP, reinstalling, formatting windows, different PC, I still DC randomly and it's beyond frustrating. I will even disconnect with a VPN running.

    Some nights I have zero issues, some minor and others constantly dcs out of the blue. Friends even say I'm still in-game and never logged off. I hope this will be fixed soon, but I've been saying this since March 2020.

    What I will say is since this has been happening, I havn't had any rubber-band issues at all and completely forgot about them even being a thing actually. I rubber banned a lot before and made the game unplayable at times. I only remembered because someone mentioned it and I was like wow I use to rubber band a lot and now it never happens anymore.

    Also Aether DC / Gilgamesh
    (0)
    Last edited by ArbsDW; 09-01-2020 at 11:45 AM.

  4. #94
    Player
    MrJibblets's Avatar
    Join Date
    Sep 2020
    Posts
    5
    Character
    Selim Wormrider
    World
    Goblin
    Main Class
    Paladin Lv 80

    Feel like i have tried everything, still disconnecting

    Hi all! I have been an on and off player since 2.0, and have had no real issues before. however recently (the last week) i have been getting constant brief lag spikes and occasional full disconnects. I am using the same router, modem, and computer that i have been using for the last year. I tried looking for some solutions such as using my vpn to put me in a different location, changing my IP address to googles, reinstalled the game, made sure all drivers for EVERYTHING were up to date, restarted my modem and router, and prayed to any god that will listen. any advice? (all other services work perfectly on my computer even during the disconnects with ffxiv)

    on Goblin
    (0)
    Last edited by MrJibblets; 09-02-2020 at 01:56 AM.

  5. #95
    Player
    KellyEwer's Avatar
    Join Date
    Aug 2020
    Location
    Ul'dah
    Posts
    32
    Character
    Emily Rosethorne
    World
    Brynhildr
    Main Class
    Reaper Lv 90
    I've submitted another ticket today. It's getting ridiculous. I've had four so far today alone. It's having significant issues and interfering with my ability to play. For example I joined a Main Scen in-progress and 90002 errored, and when I finally returned I'd been vote-kicked for Offline. I joined Trials roulette and got The Navel (Hard). 90k'd upon joining and when I returned, while loading, took a Landslide to the face and died. I'm sure most of you are aware, if you die during that trial, you can't get raised, so it prevented me from being able to actively participate.

    I can imagine it would also be horrible if it happened during a few select trials where a Tank LB3 is required to progress. A lot actually does depend on us being able to maintain a stable connection throughout the fights; this bug is not just an irritation, it actually interferes with gameplay. I'll keep you posted if they write anything helpful back.
    (0)

  6. #96
    Player
    AvengerXZ's Avatar
    Join Date
    Aug 2020
    Posts
    58
    Character
    Renegade Avenger
    World
    Jenova
    Main Class
    Botanist Lv 80
    Quote Originally Posted by KellyEwer View Post
    I've submitted another ticket today. It's getting ridiculous. I've had four so far today alone. It's having significant issues and interfering with my ability to play. For example I joined a Main Scen in-progress and 90002 errored, and when I finally returned I'd been vote-kicked for Offline. I joined Trials roulette and got The Navel (Hard). 90k'd upon joining and when I returned, while loading, took a Landslide to the face and died. I'm sure most of you are aware, if you die during that trial, you can't get raised, so it prevented me from being able to actively participate.

    I can imagine it would also be horrible if it happened during a few select trials where a Tank LB3 is required to progress. A lot actually does depend on us being able to maintain a stable connection throughout the fights; this bug is not just an irritation, it actually interferes with gameplay. I'll keep you posted if they write anything helpful back.
    So you and your spouse is on the same network. Are both of you playing on a PC?
    (0)

  7. #97
    Player
    KellyEwer's Avatar
    Join Date
    Aug 2020
    Location
    Ul'dah
    Posts
    32
    Character
    Emily Rosethorne
    World
    Brynhildr
    Main Class
    Reaper Lv 90
    Quote Originally Posted by AvengerXZ View Post
    So you and your spouse is on the same network. Are both of you playing on a PC?
    Yep. Both on PC, both using wired connection, both taking exactly the same traceroute to the game, both on Windows 10. And yet he hasn't reported any disconnects. That would seem to trace to an issue on my end, but I am legitimately out of ideas on what I can troubleshoot on my end.
    (0)

  8. #98
    Player
    AvengerXZ's Avatar
    Join Date
    Aug 2020
    Posts
    58
    Character
    Renegade Avenger
    World
    Jenova
    Main Class
    Botanist Lv 80
    Quote Originally Posted by KellyEwer View Post
    Yep. Both on PC, both using wired connection, both taking exactly the same traceroute to the game, both on Windows 10. And yet he hasn't reported any disconnects. That would seem to trace to an issue on my end, but I am legitimately out of ideas on what I can troubleshoot on my end.
    In this case port forwarding on router may not work as its only for 1 up address.. Is your router upnp enabled?

    You also get disconnects when your spouse doesn't play right?

    I guess you guys must have tried swapping computers and you still get disconnect while your spouse doesn't?
    (0)

  9. #99
    Player
    KellyEwer's Avatar
    Join Date
    Aug 2020
    Location
    Ul'dah
    Posts
    32
    Character
    Emily Rosethorne
    World
    Brynhildr
    Main Class
    Reaper Lv 90
    Quote Originally Posted by AvengerXZ View Post
    In this case port forwarding on router may not work as its only for 1 up address.. Is your router upnp enabled?

    You also get disconnects when your spouse doesn't play right?

    I guess you guys must have tried swapping computers and you still get disconnect while your spouse doesn't?
    I added the port forwarding for my IP, since it's the one having troubles. I get disconnects when spouse is not playing as well as while playing. I haven't tried swapping computers, admittedly, no. Might be a bear and a half since we have wildly different configs, but if support gets back to me and they can't figure anything out it's worth a shot to set up for some weekend.
    (0)

  10. #100
    Player
    AvengerXZ's Avatar
    Join Date
    Aug 2020
    Posts
    58
    Character
    Renegade Avenger
    World
    Jenova
    Main Class
    Botanist Lv 80
    Quote Originally Posted by KellyEwer View Post
    I added the port forwarding for my IP, since it's the one having troubles. I get disconnects when spouse is not playing as well as while playing. I haven't tried swapping computers, admittedly, no. Might be a bear and a half since we have wildly different configs, but if support gets back to me and they can't figure anything out it's worth a shot to set up for some weekend.
    You can back up configs and restore it on your spouse computer. Swap it for a day and see if still disconnect. If still do your support ticket have a much stronger case they it is square Enix issue.
    (0)

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