GMs need to start moderating the Novice Network

[Jojoya]

Square Enix needs to hire more GMs to moderate Novice Network chat. They don't have to be in the chat 24/7, but they need to be able to ban bad mentors quickly before they get out of control. I suggest a three-part approach:

• Give sprouts the ability to specifically report bad mentors
  
• Remove the ability for mentors to kick mentors
  
• Bad mentors get removed from Novice Network for a day, then permanently on the second infringement.

Sprouts have the ability to report bad mentors. System menu - Support Desk - Contact Us - Report Harassment.

Yes, SE will do things. When I first started playing, I had recurring issues with a specific mentor. I finally got fed up and reported it since they wouldn't leave me alone as I asked. The harassment stopped.

Mentors who abuse the power to kick other mentors can likewise be reported for harassment.

Mentors with a history of repeated bad behavior don't just get removed from the NN. They have their mentor status removed and are unable to get it back.

But if players don't report the problems, the GMs have no way of knowing action needs to be taken. SE isn't going to hire people to do nothing but monitor chats 24 hours a day just in case they might catch someone saying something they shouldn't. The community does have some responsibility for self-policing.

a 2 strike system is a bit too excessive. I would say you lose mentor status for a week at number 2 and at 3 it's a 6 month ban from NN.

But any form of report system will get abused. What's to stop a bad mentor from making an alt and getting into NN and reporting in retaliation?

It's not the report that gets someone in trouble. It's the GMs agreeing that the person reported did something wrong.

Any false reporting, especially if done as retaliation, is going to get the player who made the report into trouble and not the player who they were trying to report.

Ever report a RMT spam bot? Notice that warning that gets displayed? That warning applies to any type of reporting, not just RMT. It's only displayed for the RMT because the RMT reporting is very simple compared to reporting through the Support Desk where more detail is required.

This is why when I see people with crowns in my party I immediately thought, "Shit."

It's unfair generalizations I know, but honestly speaking I think around 80-90% mentors I met always act like an arse, including to sprout players.

90% of the mentors I meet never say a thing at all. They just quietly do what's needed. I would say that about half the ones who like to talk a lot turn out to be jerks.

That's just as true of Novice Network as randomly meeting mentors elsewhere. If you ever look at the online list for NN, there are far more mentors hanging out there than are actively talking. Most of them are decent players who have probably mentally tuned out NN chat and aren't paying attention to what's going on there.

When I was part of NN on an alt in a different data center, I was always sad to see sprouts being the ones to help sprouts while the mentors who were talking were mostly ignoring the requests for help and information. Most of the time it was basic game play info that any veteran player should have been able to answer.

[Kuroka]

90% of the mentors I meet never say a thing at all. They just quietly do what's needed. I would say that about half the ones who like to talk a lot turn out to be jerks.

To my and certainly some others defence, my way is always to first give it a try and look, unless theres a certain death that'll waste time ill let ppl explore first, even if we need more time for a 2nd or 3rd try then just me explaining everything....

I prefer that over some of the extremely pushy mentors who istandly command everyone around and start shouting like they own the place lol


For the NN.... yes its a pity but hell no im making my bow around that just like i try to never EVER enter limsa xD