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  1. #1
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    We would like to recommend several other troubleshooting steps:

    1) Make sure that your hardware is not overheating and remove any overclocks you may have on your graphics card or processor. Please check that any fans or vents are clear of blocks.
    2) Turn off Fullscreen Optimizations. Find the executable file for the game (normally found in the install folder), right-click it and select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disable Fullscreen Optimizations', then click 'Apply'.
    3) Remove any unnecessary USB or audio devices (controllers, headphones, flash drives etc.)
    4) Update and reinstall the drivers for your graphics card
    5) Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything
    6) Install Windows, Steam and FINAL FANTASY XIV onto the same drive

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

  2. #2
    Player
    J3thr0's Avatar
    Join Date
    Jul 2020
    Posts
    4
    Character
    Laen Lorage
    World
    Phoenix
    Main Class
    White Mage Lv 80
    Quote Originally Posted by Rhaervis View Post
    1) Make sure that your hardware is not overheating and remove any overclocks you may have on your graphics card or processor. Please check that any fans or vents are clear of blocks.
    2) Turn off Fullscreen Optimizations. Find the executable file for the game (normally found in the install folder), right-click it and select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disable Fullscreen Optimizations', then click 'Apply'.
    3) Remove any unnecessary USB or audio devices (controllers, headphones, flash drives etc.)
    4) Update and reinstall the drivers for your graphics card
    5) Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything
    6) Install Windows, Steam and FINAL FANTASY XIV onto the same drive
    Update:
    Did all this without change.

    First i thought the crashes would only happe in areas with high population. This isn't the case since a few crashes happened in areas where i was the only person around.
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