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  1. #1
    Community Rep Zhexos's Avatar
    Join Date
    Apr 2015
    Posts
    352
    Hello everyone!

    Thank you for taking the initiative to gather similar issues into one place.

    With that said, in order for our support team to better assist with each case, we’d like to ask users who are experiencing issues to create their own thread while adhering to the support template. Rest assured, the support team has continued to go through each thread while working remotely.

    We will keep the thread open so that users can discuss amongst themselves (which is also the point of the Technical Support forum), please note that you will need to create your own separate thread in order for the support team to provide assistance.

    We appreciate your understanding.
    (0)
    Tony "Zhexos" Caraway - Community Team

  2. #2
    Player
    bigheadbrandon's Avatar
    Join Date
    Apr 2020
    Posts
    16
    Character
    Fisty Mcpunchmaster
    World
    Malboro
    Main Class
    Gunbreaker Lv 66
    Quote Originally Posted by Zhexos View Post
    Hello everyone!

    Thank you for taking the initiative to gather similar issues into one place.

    With that said, in order for our support team to better assist with each case, we’d like to ask users who are experiencing issues to create their own thread while adhering to the support template. Rest assured, the support team has continued to go through each thread while working remotely.

    We will keep the thread open so that users can discuss amongst themselves (which is also the point of the Technical Support forum), please note that you will need to create your own separate thread in order for the support team to provide assistance.

    We appreciate your understanding.
    what do we do when our separate threads stop getting replies from mods because they can't help us any further? This thread is full of people who have their own threads and are no longer being helped once we point out this isn't a problem on our end. I understand what your roles are but at this point we would really like some actual information as to whether or not this is a memory leak or if it's something that can be patched to fix.
    (5)