Honestly what gets me is that the most helpful players I've encountered almost never have the Mentor status. I think out of every time I see people offering helpful tips in party or alliance chat, one in ten are mentors. The rest are just average players who want to help for the sake of helping - while many a mentor in the party just stay silent or actively fubar the attempt because they're impatient. Honestly I think the best changes they could make to the mentor system would be to get rid of the rewards, introduce a review system so that mentors have to periodically prove they're actually mentoring to keep the status, and actually provide moderation to each server's NN. Or, and this might make some people mad, get rid of the NN entirely. If it's being treated as just another chat then it's failed on a fundamental level.