I don't see the difference other than that we wouldn't have moderation, which would result in the chat being overrun by bots, rendering it useless.
Just do what WoW does: Enough reports and the player gets silenced.
But FF14 desperately needs a chat channel where someone can ask questions. NN doesn't work because it's invite only (unless you're a returnee) and a lot of new players (I am one of them) never got invited to it.
A world chat is the best resource that I can see that would fill this need.
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