Thanks for all the replies!

Quote Originally Posted by Dynratygus View Post
Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums.

How long have you been experiencing this issue? Additionally, what have you tried so far to alleviate the issue?

Thank you for visiting the Final Fantasy XIV Technical Support Forums.
I updated to Catalina a few days ago, so around 1/25/2020? I've looked online and tried to change the cutscene indicator in the "FFXIV.cfg" file from 1 to 0 and back but that didn't fix the issue. I haven't really tried anything else other than that. Is there anything else I should try?

Quote Originally Posted by Packetdancer View Post
For comparison, on Mojave it seems to be falling back to a less-stringent graphics requirement for some reason (though I haven't done a detailed dive into it because I don't wanna set up debugging on a Mojave machine right now).

(And hopefully chiming in there in an attempt to be helpful wasn't out-of-line; I literally just did this technical investigation to try to help someone out two days ago, so the details are still fairly fresh in my mind.)
Thanks for chiming in! This was helpful. I checked my graphics card and it was an Intel Iris Plus Graphics 655 1536 MB, so it sounds like it's likely you're describing my problem Do you happen to have any suggestions for things that I could try? I was thinking of either trying to revert back to mojave or buying an external GPU. But I've never tried either of those so any advice would be helpful.

Thanks again!