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  1. #1
    Player
    An0nn's Avatar
    Join Date
    Jun 2018
    Posts
    28
    Character
    Alwen Qerel
    World
    Mateus
    Main Class
    Bard Lv 80
    Quote Originally Posted by Merryl View Post

    theres a message that says site under maitenance when trying to access paypal. ive been having the same problem.
    Yes, that's the message I'm getting too. I'm also using paypal, and I know of one other person having this issue who says they are as well.

    I sent in an email support ticket and just now got something back telling me to clear my cache or change my browser. I haven't had a chance to try again since I got the response so I guess I'll try that later when I have the chance, but I'm not sure how optimistic I am now that I'm seeing how many people are having this problem.
    (0)

  2. #2
    Player
    Tlamila's Avatar
    Join Date
    Sep 2013
    Posts
    1,469
    Character
    Ainslie Tinley
    World
    Omega
    Main Class
    Paladin Lv 90
    Quote Originally Posted by An0nn View Post
    Yes, that's the message I'm getting too. I'm also using paypal, and I know of one other person having this issue who says they are as well.

    I sent in an email support ticket and just now got something back telling me to clear my cache or change my browser. I haven't had a chance to try again since I got the response so I guess I'll try that later when I have the chance, but I'm not sure how optimistic I am now that I'm seeing how many people are having this problem.
    I tried another browser yesterday and it changed nothing. Also, considering how many people have this problem all at once suddenly, it certainly doesn't depend on cache or browsers.
    (1)

  3. #3
    Player
    Tlamila's Avatar
    Join Date
    Sep 2013
    Posts
    1,469
    Character
    Ainslie Tinley
    World
    Omega
    Main Class
    Paladin Lv 90
    By the way, this is the other error I get
    "You cannot use this function.
    Please contact the SQUARE ENIX Support Centre for additional details.
    Error Code: i2501"
    (1)

  4. #4
    Player
    An0nn's Avatar
    Join Date
    Jun 2018
    Posts
    28
    Character
    Alwen Qerel
    World
    Mateus
    Main Class
    Bard Lv 80
    Quote Originally Posted by Tlamila View Post
    By the way, this is the other error I get
    "You cannot use this function.
    Please contact the SQUARE ENIX Support Centre for additional details.
    Error Code: i2501"
    Thank you for the additional details.

    So far I've only gotten that ongoing maintenance message someone else posted a screenshot of, though I've only tried twice. It's a shame that changing the browser didn't work but I'm not terribly surprised. I'm also hoping they fix this soon since it does very much seem like it's an issue on their end.
    (0)