I also experienced this error, using PIA to download from Japan allowed me to get around it.
I also experienced this error, using PIA to download from Japan allowed me to get around it.

Also having the issue, tried changing DNS, downloading as admin, removing firewall (and setting a new rule specifically allowing the update program through the firewall), changing my IE settings, using two different VPNGate servers(one in Japan, one in the US).
Nothing works.
Very frustrating. Even should I find a VPN that works, we should not have to go to this extent to download a simple patch.
This never happened before 5.1. The same router on the same network downloaded 5.05 fine, and the same ISP downloaded every patch going back to mid-2018 before that.
5.1 had this problem but randomly 45 minutes later it worked without any settings changes.
Now 5.11 will not download after two hours of trying. Infact the first ~160MB patch file DID download, but the second file invariably fails after ~20 MB.
The ONLY thing that has changed in the intervening time period is the new launcher.
Last edited by Emcee_N; 11-13-2019 at 11:30 AM.

Melbourne, Australia with the same problem. I also had issues with 5.1 but that resolved itself after a few tries. This time nothing seems to work![]()

Hello everyone.
I’m also getting this issue. The same error “Unable to download patch files [30413][25008][20495][20495]”
I’m from Australia (Perth_ so don’t know if that plays apart of the issue. I’ve also tried using the older client still with the issue.
is there away around this to fix the issue and download the files outside of using a VPN.
This issue started happening with the first 5.0 update, and now again with 5.1 needed to use a VPN in order to download the update files.
Thank you for your time and have a great day!
Shizu
hmm, still no posts from staff about this issue
also having issues, both with 5.1 when it came out and this new one, this is beyond a joke now
This has happened TWICE (now and the last patch) and we've still received no word from Square Enix about it. Our products that we pay for are not working and we're entitled to a working product (without needing to use a VPN).
They may not even acknowledge it in the end
All this missed game time

Yeah, I'm on to the second night unable to download.
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