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  1. #1
    Player
    VargasVermillion's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    851
    Character
    Val Vermillion
    World
    Tonberry
    Main Class
    Paladin Lv 80
    Same deal, also in Australia.
    (4)

  2. #2
    Player
    Emrysian's Avatar
    Join Date
    Feb 2018
    Posts
    6
    Character
    Emrys Ian
    World
    Midgardsormr
    Main Class
    Miner Lv 75

    Same Issue

    I'm located in the Philippines and am experiencing the same issue.
    (2)

  3. #3
    Player
    Kinlet's Avatar
    Join Date
    May 2015
    Posts
    4
    Character
    Kinlet Ale
    World
    Tonberry
    Main Class
    Conjurer Lv 60
    same prob, from SG

    this sucks when we have to pay for the sub here
    (1)

  4. #4
    Player
    SolisClarah's Avatar
    Join Date
    Oct 2018
    Posts
    14
    Character
    Nyx Tsuki
    World
    Tonberry
    Main Class
    Samurai Lv 70
    This has happened TWICE (now and the last patch) and we've still received no word from Square Enix about it. Our products that we pay for are not working and we're entitled to a working product (without needing to use a VPN).
    (3)

  5. #5
    Player
    NosamKin's Avatar
    Join Date
    Jun 2017
    Location
    Limsa
    Posts
    212
    Character
    Nosam Kin
    World
    Sargatanas
    Main Class
    Summoner Lv 80
    Try switching to the old dark loader. I had to do that to get mine to install. After install I switched to the light colored loader. (Does this make any sense?)
    (0)

  6. #6
    Player
    Audrena's Avatar
    Join Date
    Aug 2013
    Posts
    19
    Character
    Audrena Alani
    World
    Tonberry
    Main Class
    Bard Lv 60
    Quote Originally Posted by NosamKin View Post
    Try switching to the old dark loader. I had to do that to get mine to install.
    I tried that in desperation, but was pretty sure it wasn't going to help - the launcher is just a "skin" after all. And unfortunately it didn't work.

    I've tried tethering my phone and connecting via a 4G mobile network: didn't work.
    I tried changing DNS to several different providers: didn't work.
    I've tried two different paid VPNs connecting to servers in several different countries: didn't work.

    I'm in Australia as well, not surprisingly. This isn't an internet provider issue, it's too widespread for that. Not to mention I've been playing since launch and have never had a patch problem before this week - and nothing has changed about my PC or my network.

    We need a solution to this, as we literally cannot play the game we're paying for.

    The worst part is the way the launcher instantly exits after the patch fails, meaning every attempt requires a fresh login and a fresh one-time password. That gets old fast...
    (4)

  7. #7
    Player
    Icaras's Avatar
    Join Date
    May 2014
    Location
    Ul'Dah
    Posts
    55
    Character
    Yikari Daebreak
    World
    Sephirot
    Main Class
    Monk Lv 100
    Day 2, still getting this issue. Have also tried both launchers, multiple DNS, PC resets. >.<;
    (2)
    You must show no mercy-
    Nor have any belief whatsoever in how others judge you-
    For your greatness will silence them all! -Warrior Wisdom

  8. #8
    Player
    VargasVermillion's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    851
    Character
    Val Vermillion
    World
    Tonberry
    Main Class
    Paladin Lv 80
    Quote Originally Posted by VargasVermillion View Post
    Same deal, also in Australia.
    VPN worked for me but we all know why that's an issue esp for some of us where that hasn't worked either...
    (2)