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  1. #1
    Player
    Iscah's Avatar
    Join Date
    Nov 2017
    Posts
    14,096
    Character
    Aurelie Moonsong
    World
    Bismarck
    Main Class
    Summoner Lv 90
    Quote Originally Posted by AvenFate View Post
    No clue as to why this thread was moved over to "general discussion"... It's not a discussion, its not really a bug, therefor where do I get support from? Care to direct me GM? ... what a mess.
    There's a template for technical support requests, posted in a sticky thread at the top of that forum. If you don't follow it, your post gets rejected, and General Discussion is where it gets sent rather than being deleted.
    (0)

  2. #2
    Player
    AvenFate's Avatar
    Join Date
    Sep 2013
    Posts
    4
    Character
    Aven Fate
    World
    Siren
    Main Class
    Archer Lv 80
    Quote Originally Posted by Iscah View Post
    There's a template for technical support requests, posted in a sticky thread at the top of that forum. If you don't follow it, your post gets rejected, and General Discussion is where it gets sent rather than being deleted.
    Thank you. I looked at that previous to posting this. It did not seem like any of that information was necessarily needed for others to post their technical concerns, of which most of them got a response, so I took a chance in hopes I would at least be directed somewhere or would get the assistance my friend would have appreciated in-game. I looked at other areas of the forums but had no access to posting in them such as the "not a bug" section or "bug" and even possibly submitting ticket elsewhere via account/ in-game. I guess since it wasn't a personal issue or simply as you said I didn't somehow fit that specific criteria for the "tech support"... *shrugs* The issue was dealt with either way aside from the disappointment.
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