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  1. 10-16-2019 08:46 AM #1
    Dynratygus
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    Good afternoon and thank you for the reply.

    Based on the information provided, it appears the connection error happens during peak hours. During this time, there is a high volume of traffic onto the servers. To get assist with this, please contact your ISP.


    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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  2. 10-16-2019 01:24 PM #2
    Keyn
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    Keyn Blackmoon
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    Quote Originally Posted by Dynratygus View Post
    To get assist with this, please contact your ISP.
    Good morning, Dynratygus!

    How can my ISP solve the problem of lost packets and disconnections with game servers overloaded with traffic during peak hours?
    My Internet connection is flawless with other games and online services.
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