I believe it was that they wouldn't rework old model head pieces to work with them, so anything from 4.5 or before just wouldnt display, but new gear would be designed and fitted with those races in mind. The situation didnt really sit well with the devs, and the uproar at the decision by the playerbase was just an extra push to spur them to actually make nearly a third of the old models fit.
...Or I am forgetting some key details which said they would have the old head gears work eventually.



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