they like money.
The Ungarmax Exploit and Our Response
A Reminder about the Prohibition of Real Money Trading (RMT) (made after a FC was named)
BLU EXP exploit
Regarding the Fraudulent Purchase of Optional Items
Do you know how many players were permanently banned from all of those combined? Just one.
Account Penalty Policy
'■Types of penalty
There are six levels of penalty in ascending order of severity: "Caution", "Warning", "Temporary Service Account Suspension (3 Days)", "Temporary Service Account Suspension (10 Days)", "Temporary Service Account Suspension (20 Days)", "Service Account Termination".'
tl;dr SE will only ban its customers as an absolute last resort even if they have all the proof in the world.
Had that with Feast chat and they decided to remove it.
No one is suggesting they issue account action off third-party evidence, but if they get enough reports, you'd think they'd at least start an investigation.



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