PETITION: Regarding FINAL FANTASY XIV Steam Version (Mar. 8)

[Kharn]

After transitioning from using the normal client to the steam client, steam messed up all of my settings in spite of me transferring files between folders and the like. I would give anything or any money to convert to a non-Steam PC version to avoid future big decisions like this.

[Rhomagus]

While the OP has asked for only a one way trade of Steam to Windows keys I figured a more robust solution would be to allow Steam as another platform on the Mogstation. My proposal and reasoning have been outlined in the following forum post:

http://forum.square-enix.com/ffxiv/t...the-Mogstation

[FreyjaBTW]

Please get me the fuck off this shit platform. I can't even purchase directly from SE anymore, and instead have to use the STEAM WALLET???? And I have to ADD FUNDS TO USE THE STEAM WALLET? WTF????????

And nevermind having to launch through steam now instead of the ffxivboot64.exe. That's just going to make it even more miserable for me now when I want to play on my laptop instead of my desktop.

[Freyar]

My Situation:

I purchased FFXIV originally back in the 1.0 days, a collector's edition from the failed version. Since the relaunch, I had used the standard Windows Client. Once it was released on Steam, I paid for the new client to have my distribution centralized while giving the registration code to a friend for them to try it (as there was no announcement or plan to restrict and the difficulty surrounding buying expansions was not known) Fast forward ~5 years and now I'm restricted from using a client I paid for. The downside too is that I can't repurchase a license on Steam to get a new key even if there was a way to register it. Put simply, this is a terrible decision that has caused major troubles. I've been promoting this game via Steam for years, it is featured as a "favorite", I share screenshots, people see me playing it which results in questions being thrown my way fairly often.

The other problem, the problem that is unacceptable is the error that is given when when you attempt to log in. Misleading error messages are just as bad since now you have the Steam forums all sorts of confused with an untrue message. It isn't that people don't have a valid license to play or a subscription (this is false), it's that SE's new restriction states they don't have the right "version" of the client and doesn't tell people how to resolve it. This is terrible from a customer angle. You cannot throw up an error that has has a known resolution and not give the customer the path to that resolution. Especially when you have ALL the space in the world to describe what's happening.


What fraud does this prevent? Having people buying the game for regions that have a cheaper currency? You already lock keys down by region, and this isn't the console platform.

[Sorimachi87]

While i understand the frustration people are having here.

Heres my situation cause i am a steam user too:
Literally NOTHING has changed. I can still select all payment methods like before in the mogstation. All i had to do was to download the 61 MB patch.
And yes i was always starting the game from steam as a steam client. Recently disabled the overlay though cause i felt like it was the issue of my performance problems.

But it was something different. On wednesday my power supply went poof after the game crashed. Thankfully nothing else was killed in the process and i got a new power unit which i installed a few hours ago. Even had a PB on the benchmark \o/

But for real - Good luck with your issues. My thoughts are with you.

[Rhomagus]

My Situation:

I purchased FFXIV originally back in the 1.0 days, a collector's edition from the failed version. Since the relaunch, I had used the standard Windows Client. Once it was released on Steam, I paid for the new client to have my distribution centralized while giving the registration code to a friend for them to try it (as there was no announcement or plan to restrict and the difficulty surrounding buying expansions was not known) Fast forward ~5 years and now I'm restricted from using a client I paid for. The downside too is that I can't repurchase a license on Steam to get a new key even if there was a way to register it. Put simply, this is a terrible decision that has caused major troubles. I've been promoting this game via Steam for years, it is featured as a "favorite", I share screenshots, people see me playing it which results in questions being thrown my way fairly often.

The other problem, the problem that is unacceptable is the error that is given when when you attempt to log in. Misleading error messages are just as bad since now you have the Steam forums all sorts of confused with an untrue message. It isn't that people don't have a valid license to play or a subscription (this is false), it's that SE's new restriction states they don't have the right "version" of the client and doesn't tell people how to resolve it. This is terrible from a customer angle. You cannot throw up an error that has has a known resolution and not give the customer the path to that resolution. Especially when you have ALL the space in the world to describe what's happening.


What fraud does this prevent? Having people buying the game for regions that have a cheaper currency? You already lock keys down by region, and this isn't the console platform.

I wholeheartedly echo this sentiment. I've been playing since 1.0 alpha. I stuck with this game through it's hardest times. I repurchased the game on Steam just to launch the game through Steam as that is my preferred platform to play the game. An option to replace my registration was never offered by Square Enix.

Also the error message is incredibly misleading. Seeing as how they've put at least 5 months into preparing for this moment I find it to be grossly negligent on their part not to include an accurate error message when trying to log in to the game.

[BahamutxD]

My Situation:

I purchased FFXIV originally back in the 1.0 days, a collector's edition from the failed version. Since the relaunch, I had used the standard Windows Client. Once it was released on Steam, I paid for the new client to have my distribution centralized while giving the registration code to a friend for them to try it (as there was no announcement or plan to restrict and the difficulty surrounding buying expansions was not known) Fast forward ~5 years and now I'm restricted from using a client I paid for. The downside too is that I can't repurchase a license on Steam to get a new key even if there was a way to register it. Put simply, this is a terrible decision that has caused major troubles. I've been promoting this game via Steam for years, it is featured as a "favorite", I share screenshots, people see me playing it which results in questions being thrown my way fairly often.

The other problem, the problem that is unacceptable is the error that is given when when you attempt to log in. Misleading error messages are just as bad since now you have the Steam forums all sorts of confused with an untrue message. It isn't that people don't have a valid license to play or a subscription (this is false), it's that SE's new restriction states they don't have the right "version" of the client and doesn't tell people how to resolve it. This is terrible from a customer angle. You cannot throw up an error that has has a known resolution and not give the customer the path to that resolution. Especially when you have ALL the space in the world to describe what's happening.


What fraud does this prevent? Having people buying the game for regions that have a cheaper currency? You already lock keys down by region, and this isn't the console platform.

Pretty much the same situation here.

As a 1.0 player, starting over when game launched on STEAM wasn't an option so I just bought the game and gave the key to a friend so I could launch the game from STEAM.

Now what? Atleast give me the option to migrate to STEAM.

[Memoire]

Pretty much the same situation here.

As a 1.0 player, starting over when game launched on STEAM wasn't an option so I just bought the game and gave the key to a friend so I could launch the game from STEAM.

Now what? Atleast give me the option to migrate to STEAM.

same here, i prefer migrate to STEAM too !

[ElazulHP]

Can those of us who want off Steam please be given the option to leave and those who want to go onto Steam be given the option to go on Steam? Giving players the choice would be a nice move Square!

[hnnngher]

I'm a new player and honestly pretty disappointed in how this whole things is set up. I bought the game on sale on Steam years ago and am now really getting into it with a friend for the first time. I was playing with the stand alone launcher. I'd love to even re-buy a realm reborn for PC stand alone but if I do I'll lose my character that I just spent the past two months playing? I can't imagine how long time players must feel. I'm probably not even going to resubscribe if Square Enix can't fix this. I was really really enjoying the game but I don't want to be stuck on Steam and I don't want to have to replay through the game up to this point again. Give the players the option to get off of Steam if they want to.