Is there any game out there with a worse support team than final fantasy?

[Mihana]

I can't believe some of the responses here... Why does "Oh it's your fault" always seem to be the go to reply? As others have pointed out you can still bypass security tokens. In the responses I also didn't see any mention of the account holder not using one either. Their chest wasn't open for just anyone either, only select individuals could gain access to the gil funds. Someone hacked the user's account, invited and promoted a dummy account, cleared out the gil, then left. I doubt there was a lack of security, an inside job as some like to point out, or carelessness here. Sad truth of today is, no matter how secure you think you are people have a way to hack in and steal your info if they want it. Look at all the latest security breaches for an idea there.

[RoyalBeef]

I can't believe some of the responses here... Why does "Oh it's your fault" always seem to be the go to reply? As others have pointed out you can still bypass security tokens. In the responses I also didn't see any mention of the account holder not using one either. Their chest wasn't open for just anyone either, only select individuals could gain access to the gil funds. Someone hacked the user's account, invited and promoted a dummy account, cleared out the gil, then left. I doubt there was a lack of security, an inside job as some like to point out, or carelessness here. Sad truth of today is, no matter how secure you think you are people have a way to hack in and steal your info if they want it. Look at all the latest security breaches for an idea there.

"Hacking" accounts is probably possible (if you put in enough time, effort and ressources, everything is hackable) but not worth the effort. 99.99% of cases involve the account owner not paying attention, social engineering, phishing mails or websites, malware, or not changing email/password combinations after they already leaked somewhere else.
Actual hacking is way too costly in means of time and effort to be worthwhile, that's the reason it doesn't happen to all of us on a daily basis. It'd cost criminals more than they can make by hacking us poor peasants ^^

[Gula]

"Hacking" accounts is probably possible (if you put in enough time, effort and ressources, everything is hackable) but not worth the effort. 99.99% of cases involve the account owner not paying attention, social engineering, phishing mails or websites, malware, or not changing email/password combinations after they already leaked somewhere else.
Actual hacking is way too costly in means of time and effort to be worthwhile, that's the reason it doesn't happen to all of us on a daily basis. It'd cost criminals more than they can make by hacking us poor peasants ^^

Back in my years on imvu, someone made this exact point. Different user base, same problems. People making thread after thread of HACKED!!! when in reality, it was mostly people giving passwords and going to non-secure sources/not logging out and getting their accounts jacked. And their customer support is nowhere close to SE or even Nexon.

[CookiesNCreams]

Back in my years on imvu, someone made this exact point. Different user base, same problems. People making thread after thread of HACKED!!! when in reality, it was mostly people giving passwords and going to non-secure sources/not logging out and getting their accounts jacked. And their customer support is nowhere close to SE or even Nexon.

Actually, there are some people out there that actually hack accounts by sniffing packet logins, which tend to be around 300+ bytes. It’s a method known as MD5 and +XOR which is old in the scene, so I don’t mind saying it. There was even a method to randomly access anyone’s account back in 4.0 but I got that method reported as I don’t want FFXIV hacked by degenerates. Most people are quite scummy, and will steal passwords and logins through Gil selling websites, etc, so it’s understandable why people would think actual hacking doesn’t occur.

Just want to spread the message that it actually does, and can happen. It just depends on if the hacker is willing to risk going to jail or not over hacking your account, since SE I assume can just contact whatever VPN company they are under and track em down.