Character rolled back - 3 months worth of inventory lost

[rotf]

Nice catch. There's no such thing as a "inventory and gil only" rollback. A rollback is a rollback and affects everything.

Sorry OP, sounds like you are still hacked and someone just took your stuff again.

no, not the case
and you are saying that based on what exactly?

anyway,it is easy to tell because all the lvl 71-80 gear I had for several classes is gone
and at the same time, all the omega lvl 70 gear I had already converted into materia/seals is back

[Kaedan]

no, not the case
and you are saying that based on what exactly?

anyway,it is easy to tell because all the lvl 71-80 gear I had for several classes is gone
and at the same time, all the omega lvl 70 gear I had already converted into materia/seals is back

I said in the post. There's no such thing as a partial rollback. SE has never and doesn't even have the capability of doing a "inventory and gil only" rollback. When they rollback a character, they roll back the entire database file from a specific snapshot date. So if you claimed that you got your account hacked on say June 15th, then they will choose the nearest snapshot available before that date. So in this case let's say June 12th. Then the character is "reset" to exactly how it was on June 12th. Meaning all levels, items, achievements, everything. When a rollback is done, it affects everything on that character, not just inventory and gil.

Sorry man, but it wasn't SE that "rolled back" your account. It was likely the same hacker that supposedly hit you the first time to cause you to contact SE.

[rotf]

I said in the post. There's no such thing as a partial rollback. SE has never and doesn't even have the capability of doing a "inventory and gil only" rollback. When they rollback a character, they roll back the entire database file from a specific snapshot date. So if you claimed that you got your account hacked on say June 15th, then they will choose the nearest snapshot available before that date. So in this case let's say June 12th. Then the character is "reset" to exactly how it was on June 12th. Meaning all levels, items, achievements, everything. When a rollback is done, it affects everything on that character, not just inventory and gil.

Sorry man, but it wasn't SE that "rolled back" your account. It was likely the same hacker that supposedly hit you the first time to cause you to contact SE.

again, are you saying that based on what? do you have access to an official document that states that? have you used the rollback service before? do you have access to their internal procedures? did you read the entire thread and got to the part where additional reports of the same issue were found?
or is this all based purely on what you think?